NetIQ AppManager for Cisco Unified Communications Manager Management Guide

  NetIQ AppManager for Cisco Unified Communications Manager Management Guide
    Introducing AppManager for Cisco Unified Communications Manager
      Features and Benefits
      Proxy Architecture
      Counting AppManager Licenses
    Installing AppManager for Cisco Unified Communications Manager
      System Requirements
      Scalability Considerations
      Installing the Module
      Deploying the Module with Control Center
      Silently Installing the Module
      Configuring AXL Passwords in Security Manager
      Collecting Call Management and Call Detail Records
      Discovering Unified Communications Manager Resources
      Configuring the Proxy Agent Computer as an FTP Server
      Configuring the Proxy Agent Computer as a Billing Server
      Enabling Access to the Unified Communications Manager Server
      Verifying Your Installed Module
      Understanding Cluster Details in the Operator Console
      Monitoring Cluster Up/Down Status
      Upgrading Knowledge Script Jobs
      Uninstalling the Module
    Reporting with NetIQ Analysis Center
      Service Levels Report
      Performance Reports
      Trend and Prediction Report
    CiscoCM Knowledge Scripts
      4x_PhoneDeregistrations
      4x_RetrieveConfigData
      4x_SetupSupplementalDB
      AnalogAccess_GatewayUsage
      Annunciator_Device
      AttendantConsole
      CCM_CallActivity
      CCM_MediaResources
      CCM_MGCPResources
      CCM_RegisteredResources
      CCM_ResourceAvailability
      CCM_SystemPerformance
      CDR_CallFailures
      CDR_CallQuality
      CDR_Query
      CDR_RetrieveCallRecords
      CDR_RetrieveConfigData
      CFB_Hardware_Device
      CFB_Software_Device
      CFB_Video_Device
      CTIManager
      ExtensionMobility
      GatekeeperActivity
      GeneralCounter
      H323_Gateway_CallActivity
      H323_Trunk_CallActivity
      HealthCheck
      HuntAndRouteList
      LicenseUsage
      Locations
      LocationsList
      MediaStreamingApp
      MGCP_FXO_CallActivity
      MGCP_FXS_CallActivity
      MGCP_GatewayUsage
      MGCP_PRI_CallActivity
      MGCP_PRI_ChannelHealth
      MGCP_T1CAS_CallActivity
      MGCP_T1CAS_ChannelHealth
      MOH_Device
      MTP_Device
      PhoneDeregistrations
      PhoneInventory
      Report_PhoneDeregAudit
      Report_PhoneDeregWatchList
      RoleStatus
      SetupSupplementalDB
      SIP_Trunk_CallActivity
      SNMPTrap_AddMIB
      SNMPTrap_Async
      SystemUpTime
      SystemUsage
      TFTPActivity
      Transcoder_Device
      WebDialer
      WebPageCheck
      Recommended Knowledge Script Group
      Troubleshooting Missing Data Points
    Monitoring Deregistration for Communications Manager 4.x Clusters
      Getting Started
      Discovering Communications Manager 4.x Resources
      Configuring AXL Passwords in Security Manager
      Understanding the CiscoCM Supplemental Database
      Understanding Cluster Details In the Operator Console
      Monitoring Phone Status
    Legal Notice