4.8 CCM_MediaResources

Use this Knowledge Script to monitor Communications Manager media resources:

  • Annunciators

  • Conference bridges

  • Music-on-Hold (MOH)

  • Media Termination Points (MTP)

  • Transcoders

This script raises an event if a threshold is exceeded. In addition, this script generates percentage and active data streams for annunciator resource usage, conference bridge resource usage (hardware, software, and video), MTP resource usage, MOH (unicast and multicast) resource usage, and transcoder resource usage.

4.8.1 Resource Object

CiscoCM_CallProcessor

4.8.2 Default Schedule

By default, this script runs every 15 minutes.

4.8.3 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

General Settings

Job Failure Notification

Event severity when job fails

Set the event severity level, from 1 to 40, to indicate the importance of the failure of the CCM_MediaResources job. The default is 5.

Monitor Annunciator Resource Usage

Event Notification

Raise event if annunciator resource usage exceeds threshold?

Select Yes to raise an event if annunciator resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum annunciator resource usage

Specify the maximum percentage of annunciator resource usage that must be detected before an event is raised. The default is 90%.

Event severity when annunciator resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which annunciator resource usage exceeds the threshold. The default is 15.

Data Collection

Collect data for annunciator resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of annunciator resource usage at each script iteration. The default is unselected.

Monitor Hardware Conference Bridge Resource Usage

Event Notification

Raise event if hardware conference bridge resource usage exceeds threshold?

Select Yes to raise an event if hardware conference bridge resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum hardware conference bridge resource usage

Specify the maximum percentage of hardware conference bridge resource usage that must be detected before an event is raised. The default is 90%.

Event severity when hardware conference bridge resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which hardware conference bridge resource usage exceeds the threshold. The default is 15.

Data Collection

Collect data for hardware conference bridge resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of hardware conference bridge resource usage at each script iteration. The default is unselected.

Monitor Software Conference Bridge Resource Usage

Event Notification

Raise event if software conference bridge resource usage exceeds threshold?

Select Yes to raise an event if software conference bridge resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum software conference bridge resource usage

Specify the maximum percentage of software conference bridge resource usage that must be detected before an event is raised. The default is 90%.

Event severity when software conference bridge resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which software conference bridge resource usage exceeds the threshold. The default is 15.

Data Collection

Collect data for software conference bridge resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of software conference bridge resource usage at each script iteration. The default is unselected.

Monitor Video Conference Bridge Resource Usage

Event Notification

Raise event if video conference bridge resource usage exceeds threshold?

Select Yes to raise an event if video conference bridge resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum video conference bridge resource usage

Specify the maximum percentage of video conference bridge resource usage that must be detected before an event is raised. The default is 90%.

Event severity when video conference bridge resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which video conference bridge resource usage exceeds the threshold. The default is 15.

Data Collection

Collect data for video conference bridge resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of video conference bridge resource usage at each script iteration. The default is unselected.

Monitor Media Termination Point Resource Usage

Event Notification

Raise event if Media Termination Point resource usage exceeds threshold?

Select Yes to raise an event if MTP resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum Media Termination Point resource usage

Specify the maximum percentage of MTP resource usage that must be detected before an event is raised. The default is 90%.

Event severity when Media Termination Point resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which MTP resource usage exceeds the threshold. The default is 15.

Data Collection

Collect data for Media Termination Point resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of MTP resource usage at each script iteration. The default is unselected.

Monitor Music-on-Hold Multicast Resource Usage

Event Notification

Raise event if Music-on-Hold multicast resource usage exceeds threshold?

Select Yes to raise an event if MOH multicast resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum Music-on-Hold multicast resource usage

Specify the maximum percentage of MOH multicast resource usage that must be detected before an event is raised. The default is 90%.

Event severity when Music-on-Hold multicast resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which MOH multicast resource usage exceeds the threshold. The default is 15.

Data Collection

Collect data for Music-on-Hold multicast resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of MOH multicast resource usage at each script iteration. The default is unselected.

Monitor Music-on-Hold Unicast Resource Usage

Event Notification

Raise event if Music-on-Hold unicast resource usage exceeds threshold?

Select Yes to raise an event if MOH unicast resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum Music-on-Hold unicast resource usage

Specify the maximum percentage of MOH unicast resource usage that must be detected before an event is raised. The default is 90%.

Event severity when Music-on-Hold unicast resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which MOH unicast resource usage exceeds the threshold. The default is 15.

Data Collection

Collect data for Music-on-Hold unicast resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of MOH unicast resource usage at each script iteration. The default is unselected.

Monitor Transcoder Resource Usage

Event Notification

Raise event if transcoder resource usage exceeds threshold?

Select Yes to raise an event if transcoder resource usage exceeds the threshold you set. The default is Yes.

Threshold - Maximum transcoder resource usage

Specify the maximum percentage of transcoder resource usage that must be detected before an event is raised. The default is 90%.

Event severity when transcoder resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which transcoder usage exceeds the threshold. The default is 15.

Data Collection

Collect data for transcoder resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of transcoder resource usage at each script iteration. The default is unselected.

Monitor Active Annunciator Resources

Data Collection

Collect data for active annunciator resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of annunciator resources that are active at each script iteration. The default is unselected.

Monitor Active Hardware Conference Resources

Data Collection

Collect data for active hardware conference resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of hardware conference resources that are active at each script iteration. The default is unselected.

Monitor Active Software Conference Resources

Data Collection

Collect data for active software conference resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of software conference resources that are active at each script iteration. The default is unselected.

Monitor Active Video Conference Resources

Data Collection

Collect data for active video conference resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of video conference resources that are active at each script iteration. The default is unselected.

Monitor Active Media Termination Point Resources

Data Collection

Collect data for active Media Termination Point resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of MTP resources that are active at each script iteration. The default is unselected.

Monitor Active Music-on-Hold Multicast Resources

Data Collection

Collect data for active Music-on-Hold multicast resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of MOH multicast resources that are active at each script iteration. The default is unselected.

Monitor Active Music-on-Hold Unicast Resources

Data Collection

Collect data for active Music-on-Hold unicast resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of MOH unicast resources that are active at each script iteration. The default is unselected.

Monitor Active Transcoder Resources

Data Collection

Collect data for active transcoder resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of transcoder resources that are active at each script iteration. The default is unselected.