2.9 Configuring the Proxy Agent Computer as an FTP Server

The Unified Communications Manager server must be able to perform an FTP PUT command on the proxy agent computer. Therefore, configure the proxy agent computer as an FTP server and enable write access. The configuration procedure for Windows Server 2008 R2 is different from the procedure for the other supported operating systems.

The Microsoft FTP Service is not secure. If you want secure FTP (sFTP), use a service from a different vendor. If you use sFTP, provide your secure user name and password when configuring the proxy agent computer as a billing server. For more information, see Section 2.10, Configuring the Proxy Agent Computer as a Billing Server.

2.9.1 Configuring the FTP Server for Other Supported Operating Systems

Use the following procedure for all supported operating systems except Windows Server 2008 R2.

To configure the proxy agent computer as an FTP server:

  1. Navigate to the Control Panel, double-click Add or Remove Programs, and then click Add/Remove Windows Components.

  2. Select Internet Information Services (IIS) and then click Details.

  3. Select File Transfer Protocol (FTP) Service and then click OK.

  4. In the default FTP folder, c:\inetpub\ftproot, create a sub-folder with the same name as the TreeView cluster created after you ran Discovery_CiscoCM. For example, if discovery creates a TreeView cluster named CiscoCM:CCM80-01-Cluster, then create the following sub-folder: c:\inetpub\ftproot\CCM80-01.

2.9.2 Configuring the FTP Server for Windows Server 2008 R2

Use the following procedure to configure the FTP server for a proxy agent computer running Windows Server 2008 R2, which uses a version of FTP that provides different configuration options.

You can use the default publishing FTP folder, c:\inetpub\wwwroot, or you create a new FTP site that uses c:\inetpub\ftproot as the publishing FTP folder.

Using the Default Publishing FTP Folder

To configure a Windows Server 2008 R2 proxy agent computer as an FTP server:

  1. Ensure you installed Application Server with IIS and FTP enabled.

  2. Navigate to the Control Panel, double-click Administrative Services, and then double-click Internet Information Services Manager.

  3. In the Connections pane, right-click the default Web site and select Add FTP Publishing.

  4. In the Binding and SSL Settings dialog box, select the following options:

    • Start FTP site automatically

    • No SSL

  5. Click Next.

  6. In the Authentication and Authorization Information dialog box, select the following options:

    • Anonymous authentication

    • Allow access to All users

    • Write permissions

  7. Click Finish.

  8. Restart the Microsoft FTP service.

  9. In the publishing FTP folder, create a sub-folder with the same name as the TreeView cluster created after you ran Discovery_CiscoCM. For example, if discovery creates a TreeView cluster named CiscoCM:CCM80-01-Cluster, then create the following sub-folder: c:\inetpub\wwwroot\CCM80-01.

Creating a New Publishing FTP Folder

To configure a Windows Server 2008 R2 proxy agent computer as an FTP server:

  1. Ensure you installed Application Server with IIS and FTP enabled.

  2. Navigate to the Control Panel, double-click Administrative Services, and then double-click Internet Information Services Manager.

  3. In the Connections pane, right-click Sites and select Add FTP Site.

  4. In the Site Information dialog box, provide an FTP Site name and browse to the physical path of the new folder: c:\inetpub\ftproot.

  5. In the Binding and SSL Settings dialog box, select the following options:

    • Start FTP site automatically

    • No SSL

  6. Click Next.

  7. In the Authentication and Authorization Information dialog box, select the following options:

    • Anonymous authentication

    • Allow access to All users

    • Write permissions

  8. Click Finish.

  9. Restart the Microsoft FTP service.

  10. In the publishing FTP folder, create a sub-folder with the same name as the TreeView cluster created after you ran Discovery_CiscoCM. For example, if discovery creates a TreeView cluster named CiscoCM:CCM80-01-Cluster, then create the following sub-folder: c:\inetpub\ftproot\CCM80-01.

2.9.3 Enabling Write Access

Write access allows the Unified Communications Manager server to perform an FTP put command on the proxy agent computer.

To enable write access:

  1. On the proxy agent computer, navigate to the Control Panel, double-click Administrative Tools, and then double-click Internet Information Services.

  2. In the left pane, expand [computer name](local computer) and then expand FTP Sites.

  3. Right-click Default FTP Site and select Properties.

  4. On the Home Directory tab, select Write in the FTP Site Directory panel.