AppManager for Cisco Unified Communications Manager provides the following Knowledge Scripts for monitoring a Unified Communications Manager environment.
From the Knowledge Script view of Control Center, you can access more information about any NetIQ-supported Knowledge Script by selecting it and clicking Help. In the Operator Console, select any Knowledge Script in the Knowledge Script pane and press F1.
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Knowledge Script |
What It Does |
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Monitors phone deregistrations on a Communications Manager 4.x cluster and maintains a history of deregistrations in the CiscoCM supplemental database. |
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Retrieves Communications Manager 4.x configuration data and stores it the CiscoCM supplemental database. |
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Creates a CiscoCM supplemental database in which to store Communications Manager 4.x configuration and phone deregistration information. |
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Monitors resource usage for analog access gateways. |
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Monitors resource usage for annunciator devices. |
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Monitors activity for the Attendant Console application. |
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Monitors call activity on a Communications Manager server. |
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Monitors media resources for a Communications Manager. |
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Monitors active MGCP gateway resource usage for a Communications Manager. |
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Monitors changes in the number of resources registered to a Communications Manager server. |
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Monitors the number of times Communications Manager requests a resource that is unavailable. |
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Monitors call throttling and signal processing queues for a Communications Manager. |
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Monitors call detail records retrieved from Communications Manager for calls that ended with an abnormal termination code. |
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Monitors call detail records and call management records retrieved from Communications Manager for jitter, latency, lost data, and MOS. |
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Queries call detail records retrieved from Communications Manager and stored in the CiscoCM supplemental database. |
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Retrieves call detail records from Communications Manager and places them in the CiscoCM supplemental database. |
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Retrieves Communications Manager configuration data and stores it the CiscoCM supplemental database. |
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Monitors the resource usage of registered hardware conference bridge devices. |
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Monitors the resource usage of registered software conference bridge devices. |
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Monitors the resource usage of registered video conference bridge devices. |
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Monitors the usage of the Communications Manager CTI Manager. |
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Monitors activity for the Extension Mobility application. |
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Monitors the activity on a gatekeeper. |
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Monitors a user-specified Performance Monitor counter. |
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Monitors call activity for H323 gateway devices. |
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Monitors call activity for H323 trunk devices. |
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Monitors the operational status of active services on Communications Manager servers. |
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Monitors hunt lists and route lists for availability and call activity. |
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Monitors authorized, used, remaining, and the percentage of used licenses on a Cisco Unified Communications Manager cluster. |
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Monitors Cisco locations for voice and video bandwidth availability and usage. |
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Monitors all combinations of location bandwidth counters, including inter-location pairs. |
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Monitors the resources handled by the Media Streaming Application. |
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Monitors completed calls, blocked calls, outbound busy attempts, and port status on MGCP FXO devices. |
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Monitors completed calls, blocked calls, outbound busy attempts, and port status on MGCP FXS devices. |
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Monitors active and in-service ports, active channels, and in-service spans for MGCP gateways. |
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Monitors completed calls, outbound busy attempts, active calls, blocked calls, and data link availability for MGCP PRI devices. |
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Monitors the status of channels for MGCP PRI devices. |
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Monitors completed calls, outbound busy attempts, active calls, and blocked calls for MGCP T1CAS devices. |
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Monitors the status of channels for an MGCP T1CAS device. |
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Monitors the resource usage for a registered Music-on-Hold device. |
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Monitors the resource usage for a registered Media Termination Point device. |
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Monitors phone deregistrations for a Communications Manager and retains deregistration history in the CiscoCM supplemental database. |
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Creates an inventory of the phones configured in a Communications Manager cluster. |
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Creates a history of phone deregistrations and reregistrations. |
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Creates a list of phones that frequently deregister. |
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Monitors status changes for primary and backup Communications Managers in a Communications Manager group. |
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Creates a CiscoCM supplemental database in which to store Communications Manager call detail records. |
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Monitors call activity for SIP trunk devices. |
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Add management information bases for monitoring by the SNMPTrap_AddMIB Knowledge Script. |
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Checks for incoming SNMP traps forwarded from NetIQ SNMP Trap Receiver. |
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Monitors the number of hours Communications Manager has been operational since its last reboot. |
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Monitors CPU, memory, and disk usage for a Communications Manager server. |
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Monitors activity on the Cisco TFTP server. |
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Monitors the resources used by registered transcoder devices. |
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Monitors activity for the Cisco Web Dialer application. |
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Monitors the availability of and round-trip time to the ccmadmin and ccmuser Web pages. |
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Performs essential monitoring of your Cisco Unified Communications Manager environment. |