Use this Knowledge Script to monitor attempted calls, completed calls, active calls, and calls in progress for H.323 trunks. This script can raise an event if any threshold is exceeded. In addition, this script generates data streams for attempted calls, completed calls, active calls, and calls in progress per trunk.
Cluster object
By default, this script runs every 15 minutes.
Set the following parameters as needed:
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Parameter |
How to Set It |
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General Settings |
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Job Failure Notification |
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Event severity if job fails |
Set the event severity level, from 1 to 40, to indicate the importance of the failure of the H323_Trunk_CallActivity job. The default is 5. |
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Monitor Attempted Calls |
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Event Notification |
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Raise event if attempted calls exceed threshold |
Select Yes to raise an event if the number of attempted calls exceeds the threshold you set. The default is Yes. |
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Threshold - Maximum attempted calls |
Specify the highest number of calls that must be attempted before an event is raised. The default is 500. |
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Event severity when attempted calls exceed threshold |
Set the event severity, from 1 to 40, to indicate the importance of an event in which the number of attempted calls exceeds the threshold you set. The default is 15. |
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Data Collection |
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Collect data for attempted calls? |
Select Yes to collect data for charts and reports. If enabled, data collection returns the number of calls attempted during the monitoring period. The default is unselected. |
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Monitor Completed Calls |
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Data Collection |
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Collect data for completed calls? |
Select Yes to collect data for charts and reports. If enabled, data collection returns the number of calls completed during the monitoring period. The default is unselected. |
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Monitor Active Calls |
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Data Collection |
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Collect data for active calls? |
Select Yes to collect data for charts and reports. If enabled, data collection returns the number of calls active at each script iteration. The default is unselected. |
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Monitor Calls In Progress |
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Event Notification |
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Raise event if calls in progress exceed threshold |
Select Yes to raise an event if the number of calls in progress exceeds the threshold you set. The default is Yes. |
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Threshold - Maximum calls in progress |
Specify the highest number of calls that must be in progress before an event is raised. The default is 1000 calls. |
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Event severity when calls in progress exceed threshold |
Set the event severity, from 1 to 40, to indicate the importance of an event in which the number of calls in progress exceeds the threshold you set. The default is 15. |
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Data Collection |
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Collect data for calls in progress? |
Select Yes to collect data for charts and reports. If enabled, data collection returns the number of calls in progress at each script iteration. The default is unselected. |