4.40 MOH_Device

Use this Knowledge Script to monitor the resource usage for a registered Music-on-Hold (MOH) device. This script raises an event if a threshold is exceeded. In addition, this script generates data streams for multicast resource usage (%), active multicast resources, unicast resource usage (%), active unicast resources, and resource availability.

4.40.1 Resource Object

CiscoCM_MOH_DeviceObj

4.40.2 Default Schedule

By default, this script runs every 15 minutes.

4.40.3 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

General Settings

Job Failure Notification

Event severity when job fails

Set the event severity level, from 1 to 40, to indicate the importance of the failure of the MOH_Device job. The default is 5.

Monitor Multicast Resource Usage

Event Notification

Raise event if multicast resource usage exceeds threshold?

Select Yes to raise an event if the percentage of multicast resource usage exceeds the threshold. The default is Yes.

Threshold - Maximum multicast resource usage

Specify the maximum percentage of multicast resource usage that must be detected before an event is raised. The default is 80%.

Event severity when multicast resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which the percentage of multicast resource usage exceeds the threshold you set. The default is 15.

Data Collection

Collect data for multicast resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of multicast resource at each script iteration. The default is unselected.

Monitor Active Multicast Resources

Data Collection

Collect data for active multicast resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of multicast resources active at each script iteration. The default is unselected.

Monitor Unicast Resource Usage

Event Notification

Raise event if unicast resource usage exceeds threshold?

Select Yes to raise an event if the percentage of unicast resource usage exceeds the threshold. The default is Yes.

Threshold - Maximum unicast resource usage

Specify the maximum percentage of unicast resource usage that must be detected before an event is raised. The default is 80%.

Event severity when unicast resource usage exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which the percentage of unicast resource usage exceeds the threshold you set. The default is 15.

Data Collection

Collect data for unicast resource usage?

Select Yes to collect data for charts and reports. If enabled, data collection returns the percentage of unicast resource usage at each script iteration. The default is unselected.

Monitor Active Unicast Resources

Data Collection

Collect data for active unicast resources?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of unicast resources active at each script iteration. The default is unselected.

Monitor Unavailable Resources

Event Notification

Raise event if number of times resources were unavailable exceeds threshold?

Select Yes to raise an event if the number of times MOH resources were unavailable exceeds the threshold. The default is Yes.

Threshold - Maximum number of times resources were unavailable

Specify the maximum number of times MOH resources can be unavailable before an event is raised. The default is 0 instances.

Event severity when number of times resources were unavailable exceeds threshold

Set the event severity level, from 1 to 40, to indicate the importance of an event in which the number of unavailability instances exceeds the threshold you set. The default is 15.

Data Collection

Collect data for number of times resources were unavailable?

Select Yes to collect data for charts and reports. If enabled, data collection returns the number of times MOH resources were unavailable during the monitoring period. The default is unselected.