Unified Communications & Network Device Monitoring Add-on

If you're planning to switch to a Unified Communications or Voice over IP system or have made that switch, you need to monitor and manage your voice and communication quality. Don't let poor call quality disrupt your business. Unified communications management requires constant vigilance. The Unified Communications and Network Device Monitoring Add-on contains all current modules about unified communications (UC), Voice over IP (VoIP), and network device monitoring.*

Unified Communications & Network Device Monitoring Add-on
Avaya (heritage Nortel) Business Communications Server Cisco CallManager Cisco Unified Communications Manager Session Initiation Protocol (SIP) Server
Avaya (heritage Nortel) Communication Server Cisco CallManager Express Cisco Unity SNMP Toolkit
Avaya (heritage Nortel) Communication Server 2100 Cisco Integrated Contact Distribution (ICD) Cisco Unity Connection SNMP Traps
Avaya (heritage Nortel) NES Contact Center Cisco Intelligent Contact Management (ICM) Cisco Unity Express VoIP Quality
Avaya Communication Manager Cisco Interactive Voice Response (IVR) Microsoft Lync Vivinet Diagnostics
Call Data Analysis Cisco IP Phone Quality Network Devices  

* Network devices include common networking elements such as routers, switches, and gateways. As new modules are developed that expand UC/VoIP and network device monitoring capabilities, they will be included in this Add-on. This Add-on is licensed in the per device metric.