Be social with your customers
NetIQ SocialAccess makes it easy for you to engage your customers and give them personalized service or web experience. SocialAccess enables you to increase your customer satisfaction and participation by catering to their interests because you know who they are. And when customers are allowed to use their social identity to login, they won't leave your site.
Smart social features
- Leverage the social identity source of your choice SocialAccess consumes common identity sources (such as Facebook, Twitter, Google, LinkedIn, etc.) or custom identities for specific user groups or communities, thus enabling you to leverage the broadest level of enrollment and participation.
- Dynamically step-up identity knowledge While you want to keep your registration experience easy for web guests, there are times where you need to know more. SocialAccess allows you to request additional identity knowledge in response to inquiries for specific services, documents, or information.
- Quick time to value Because SocialAccess is a virtual appliance, it's not a big effort for you to start personalizing your web pages, portals, or mashups. It starts up quick, requires minimal configuration information, and requires less training than other solutions.