Like many IT operations teams, you don't lack monitoring. In fact, the opposite is true—getting too many irrelevant events can drown out meaningful information. So troubleshooting eats up too much of your team’s time.
Not all IT events should be equal. You need to optimize your application performance management and systems monitoring, so you can find the events that really matter, out–of–the–box. We provide robust IT services monitoring that helps you do just that. We help you to quickly monitor a wide range of technologies including off–the–shelf applications, databases, operating systems, and virtualization technologies, as well as the infrastructure it all runs on.
You have many different IT management tools and they are not going away. But you may not know which tool to listen to when IT problems arise. We can help you correlate events from the tools you already use. This integrated approach to IT services monitoring helps you isolate problems much faster.
When you are trying to isolate problems and recover from them, you normally use a standard diagnostic approach. However, this may actually slow your response time, since it often involves manual processes and notification delays. We can help speed things up. We provide IT process automation (ITPA) that responds to events as you would manually, using standard diagnosis, escalation and remediation. This helps reduce your workload and lets you complete projects more efficiently.
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