Strike a balance between password security and user convenience
Self Service Password Reset helps you enforce strong credential policies so you can reduce potential breaches as a result of poor password practices. With Self Service Password Reset users confirm their identity using a wealth of customizable verification techniques including two-factor authentication.
Self Service Password Reset is a convenient, user-friendly, web-based password management solution that substantially reduces password-related help desk tickets. Users no longer need to verify identity over the telephone, reducing password helpdesk calls by as much as 70%.
Smart security features
Lowers the cost of password administrationThe centralized console reduces routine calls to the help desk for password resets and account unlocks, which lowers administration costs and increases help desk response time on critical calls.
Increases securityCustomized or pre-written challenge questions are more secure than verifying a user's identity on the phone before resetting a password or unlocking an account.
Increases productivityAutomatic resynchronization eliminates the need for employees to wait for password resets and account unlocks. At the same time, the help desk is free to work on more critical issues.
Enforce strong credential policiesThe self-service interface makes it easy for end users to reset their own passwords rather than writing them down, so security isn't compromised by a sticky note.