NetIQ ® Self Service Password Reset 3.3 Administration Guide

NetIQ® Self Service Password Reset 3.3 Administration Guide

Understanding Challenge-Response Storage Methods

Security Considerations

Deployment Scenarios

Working with Configuration Editor

Installing Self Service Password Reset

Installation Requirements

Installing SSPR

Setting Up Your Environment

Configuring Self Service Password Reset

Configuring LDAP Settings

Configuring Macros for Messages and Actions

Configuring General Settings

Configuring User Interface Settings

Configuring Password Policy

Configuring Challenge-Response Authentication

Configuring Email Notification Settings

Configuring SMS Notification Settings

Configuring Security Settings

Configuring CAPTCHA

Configuring Intruder Detection

Configuring Token Settings

Configuring Logging and Auditing

Configuring NetIQ eDirectory Settings

Configuring Database

Configuring One Time Password

Configuring Reporting

Configuring Extensions

Configuring OAuth SSO

Configuring Modules

Configuring Change Password

Configuring Account Information

Configuring Forgotten Password

Configuring Forgotten Username

Enabling User Activation

Enabling Profile Update

Enabling Shortcut Menu

Enabling People Search

Configuring LDAP and Policy Profiles

Configuring LDAP Directory Profile

Configuring Password Policy for a Profile

Configuring Forgotten Password Policy for a Profile

Configuring New User Registration for a Profile

Configuring Challenge Response Policy for a Profile

Configuring Helpdesk Policy for a Profile

Integrating SSPR with NetIQ Access Manager

Configuring Access Gateway for SSPR

Integrating SSPR with Access Manager

Request Parameters

Command Servlet

Integrating SSPR with NetIQ Advanced Authentication Framework

Configuring NetIQ Advanced Authentication Framework Settings for Forgotten Password

Integrating SSPR with Identity Manager

Using the IDM Template

Configuring SSPR Settings for Identity Manager

Setting Up the SSPR Configuration File with Identity Manager Settings

Enabling SSPR Proxy Users to Read Passwords from eDirectory

Frequently Asked Questions

Why do I see a warning of unexpected error for LDAP in the Configuration Manager page

When a new user is created, does SSPR send an email to the user with login credentials?

Where can I see the account Information?

Can I perform self-password reset if I forget answers to challenge questions?

How do I resolve the No From Address error?

Why Users cannot use their old password to login even when they did not complete the forgotten password process?

Where can I see the password history?

Can I reset password after utilizing my all eDirectory grace login without calling helpdesk?

How to create a new user?

Can SSPR use nspmComplexityRules?

Does SSPR work with OpenLDAP?

How to go to Main Menu from Configuration Editor?

How to enable users to change password more than once a day?

How to enable Windows desktop to support forgotten password reset?

What to do If a User Gets the Response Incorrect Error When Using OTP for Enrolling the Mobile Device or for Forgotten Password

How to configure post password change actions?

Where can I see version of installed SSPR?

Does SSPR honor the Active Directory password history policy?

How to set logging mechanism and where to see the logged result?

How to enable SSPR to read custom http headers for authentication?

How to import LDAP certificates?

How to modify user interface strings?

How do I change the default language of SSPR?

What should I do when the messages, and links on the SSPR home page overlap

Can audit events be forwarded to syslog and compatible servers?

Where can I see SSPR audit logs?

Can SSPR authenticate by using custom attributes?

How to access reports and logs in SSPR?

Why are Users Unable to Save the Challenge Responses?

Documentation Updates

July 2016