A.5 How do I resolve the No From Address error?

Users do not receive any automated emails from the SMTP server even when SSPR is configured to send emails. You receive the error Unable to send Email: No From Address. This message is displayed only when SSPR is installed on a SLES machine and the machine name is not defined in the host file.

To resolve this issue, perform the following:

On the SLES server where SSPR is installed, include the machine name in the host file of the etc folder. You require to replace 127.0.0.1 localhost with 127.0.0.1 <name of the machine> localhost.