A.0 Frequently Asked Questions

Why do I see a warning of unexpected error for LDAP in the Configuration Manager page

When a new user is created, does SSPR send an email to the user with login credentials?

Where can I see the account Information?

Can I perform self-password reset if I forget answers to challenge questions?

How do I resolve the No From Address error?

Why Users cannot use their old password to login even when they did not complete the forgotten password process?

Where can I see the password history?

Can I reset password after utilizing my all eDirectory grace login without calling helpdesk?

How to create a new user?

Can SSPR use nspmComplexityRules?

Does SSPR work with OpenLDAP?

How to go to Main Menu from Configuration Editor?

How to enable users to change password more than once a day?

How to enable Windows desktop to support forgotten password reset?

What to do If a User Gets the Response Incorrect Error When Using OTP for Enrolling the Mobile Device or for Forgotten Password

How to configure post password change actions?

Where can I see version of installed SSPR?

Does SSPR honor the Active Directory password history policy?

How to set logging mechanism and where to see the logged result?

How to enable SSPR to read custom http headers for authentication?

How to import LDAP certificates?

How to modify user interface strings?

How do I change the default language of SSPR?

What should I do when the messages, and links on the SSPR home page overlap

Can audit events be forwarded to syslog and compatible servers?

Where can I see SSPR audit logs?

Can SSPR authenticate by using custom attributes?

How to access reports and logs in SSPR?

Why are Users Unable to Save the Challenge Responses?