Privileged Account Manager Administration Guide

  Privileged Account Manager Administration Guide
    NetIQ Privileged Account Manager - An Overview
      Main Features of Privileged Account Manager
      Primary Components
        Framework Manager
        Framework Agent
      The Privileged Account Manager User Interface
        New Console: Navigation Pane
        Old Console: Navigation Pane
      Getting Started
      Managing Privileges in Various Endpoints
    Discovering Privileged Accounts
      Types of Accounts Discovered
        Administrative Accounts
        Service Accounts
      Launching Privileged Account Sniffer
      Configuring Privileged Account Sniffer
      Discovering Accounts
      Discovery Reports
        Filtering Report Data
      Importing and Exporting Configuration
    Managing Framework Hosts
      Managing Domains
        Creating a Domain
        Modifying a Domain
        Deleting a Domain
      Managing and Monitoring Hosts
        Deployment Dashboard
        Adding a Host
        Viewing Host Details
        Modifying a Host
        Registering Hosts
        Deleting a Host
        Moving a Host
        Finding a Host
        Monitoring Hosts
      Managing System Alerts
        Modifying Alert Settings
      Enabling Crash Dump Capture
      Managing Host Packages
        Finding Packages on Hosts
        Updating Packages for a Host
        Rolling Back Packages
        Committing Packages
        Registering and Unregistering Packages for a Host
        Installing Packages on a Host
        Uninstalling Packages from a Host
        Modifying Audit Settings for the Audit Manager Package
        Configuring SMTP Settings for the Messaging Component Package
        Configuring Settings for the dbaudit Package
      Managing Audit Zones
      Securing Access to the Framework Manager Console
        Requesting a Certificate for the Framework Manager Console
        Modifying the Connector
      SSL Renegotiation DOS Attack Protection
    Managing Users and Groups
      Managing Groups
        Predefined User Groups
        Adding a User Group
        Modifying a User Group
        Configuring Permissions
        Deleting a User Group
      Managing Users
        Adding a User
        Modifying User
        Removing a User from a User Group
        Deleting a User
      Changing a User’s Password
      Assigning Permissions for LDAP Users
    Configuring External Authentication
      LDAP Servers
      Advanced Authentication
        Benefits of Integration with Advanced Authentication
        Advanced Authentication Terminologies and Their Usage
        Checklist to Follow Before Enabling Secondary Authentication
        Configuring Advanced Authentication Server
        Supported Authentication Methods
        Configuring the Advanced Authentication Server Details in Privileged Account Manager
        Enabling Advanced Authentication for Privileged Access
        Secondary Authentication Server Setting
        Enabling Advanced Authentication for Administration Console
      RADIUS Server
    Configuring Privileged Access
      Access Control
        Components of Access Control
        Configuring Resource Pools
        Configuring User Roles
        Configuring Assignments
        Configuring Permissions
        Advanced Configurations
      Command Control
        Installing and Deploying Command Control
        Command Control User Interface
        Configuring Command Control
        Commands
        Command Control Options
        Creating Default Objects
        Disconnecting a Privileged Session
      Emergency Access Requests
        Configuring Emergency Access Settings
      Agent and Agentless Capability
        Agent and Agentless Capabilities in Privileged Account Manager - Tabular Overview
      Privileged Access to Windows
        Work Flow to Configure Privileged Access for Windows
        Agent-Based Session Management In Windows
        Agentless Session Management in Windows
        Application Management
        LDAP Group Lookup
      Privileged Access to UNIX and Linux
        Workflow to Configure UNIX and Linux Privileged Sessions
        Agent-Based Session Management in Unix and Linux
        Agentless Session Management in Unix and Linux
        Command Management
        Enhanced Access Control
      Privileged Access to Databases
        Database Access Through Credential Checkout
        Configuring Credential Checkout for Oracle Database
        Configuring Credential Checkout for Other Databases
        Checking Out Database Credentials
        Database Access Through Privileged Account Manager Proxy
        Viewing Database Activity
      Privileged Access to Applications and Cloud Services
      Application SSO
        RemoteApp Mode
        Direct Access Mode
    Working with Credentials
      Credential Checkout
        Configuring Credential Checkout for Applications
        Configuring Credential Checkout for Cloud Services
        Configuring Credential Checkout Settings
        Checking Out Credentials
        Password Reset Scripts
      Shared Keys
        Types of Shared Key
        Enabling the Key Checkout for Shared Key
        Managing Credentials for Shared Key
      Password Management
        Understanding Password Management
        Password Management for Windows, Active Directory, Linux, and Network Devices
        Prerequisites
        Password Management for Database and Applications
      Application to Application Password Management
        Configuring AAPM
        Viewing Activities Performed Using API Tokens
    Reports
      Creating Reports
        Sessions
        Administrator Activities
        Credential Checkouts
        Shared Key Checkouts
      Using Audit Settings
        Using Encryption Settings
        Configuring Video Capture
        Viewing the Videos
        Video Off-Load
        Change Management
        Password Management
        Enabling Password Management
        Viewing Report Data
        Shared Key Management
        Enabling Shared Key Management
      Using Compliance Auditor
        Controlling Access to the Compliance Auditor
        Compliance Audit Rules
        Adding or Modifying an Audit Rule
        Compliance Audit Reports
        Compliance Auditor Records
        Viewing a Compliance Audit Record
        Deploying the Compliance Auditor
    Integration with External Services
      Integrating with ArcSight Intelligence
        Example Scenarios
        Configuring ArcSight Intelligence Details
      Integrating with Identity Manager
        Benefits of Integration with Identity Manager
      Integrating with Sentinel Server
        Using Syslog Settings
      Integration with Ticketing Systems
        Configuration for Normal Access
        Configuration for Elevated Access
      Integrating with NetIQ Access Manager
    Command Line Options
      The unifi Options
      Command Control Options
        Importing and Exporting Command Control Settings
        Backing Up and Restoring a Command Control Configuration
        Running Test Suites
      Package Distribution Options
      Package Manager Options
        Install and Uninstall Packages
        Upgrade and Rollback Packages
      Registry Agent Options
        Registering an Agent
        Finding a Primary Manager Package
        Agent Status
        Adding Hosts and Domains
      Registry Manager Options
      Compliance Auditor Options
        Exporting and Importing Compliance Auditor Settings
        Managing Compliance Auditor Records
      sreplay Command Line Options
    Troubleshooting
      General Issues
        The Agent is in an Offline State
        The Audit Events are Not Displayed in the Reports Console Even When the Events are Generated
        On an AIX Platform, When the Audit Data Gets Generated in Large Amount, The Privileged Account Manager Service Restarts and an Error is Displayed in the unifid.log file.
        The RDP Relay Session Does Not Start From the User Console
        The RDP Relay to a Windows Server 2012 Server Fails
        The Privileged Session is Not Established Through the Backup Manager
        The Changes to the Syslog Settings Do Not Get Applied
        The Manual Disconnect for a Windows session Does Not Work
        The Run as privileged user Option is not displayed on a Windows 2012 Server
        Agent Registration Fails on a Windows Platform
        Direct RDP Sessions are Enabled for all Users By Default
        Issues When Updating or Downloading the License Summary
        Failed to connect to module
        The system cannot process the details because one or more agents that have the DB Audit module is in Offline state
        The system cannot process the details because it cannot contact any of the Credential Vault modules
        SSL Connection to Microsoft SQL Sever Fails with a Timeout Error
        RDP Relay to Windows 10 or Windows 2016 Fails with a Network Authentication Error
        SSO to Application Does Not Happen When There are multiple Concurrent Sessions to the Application SSO Host
      Troubleshooting Issues Related with Managing Hosts
        Promoting Managers When the Primary Manager Fails
        Viewing Store and Forward Messages
        Managing Low Disk Space
        Restarting the Agent
        Managing the Registry Cache
        Time Synchronization
      Issues While Integrating with Advanced Authentication
        Advanced Authentication Server is Down and Users Cannot Log In to Privileged Account Manager End-Points
    Appendix: Legacy Roles
    Legal Notice