11.1.14 The system cannot process the details because one or more agents that have the DB Audit module is in Offline state

Issue: When the agents that have the dbaudit module is offline, the license summary does not get updated.

Workaround: For updating the license summary, it is a prerequisite that all the agents that have dbaudit module must be in an online state.

To check which agent is offline, perform the following on the Hosts console:

  1. In the middle pane click the root host, Hosts

  2. In the left pane click Database Connectors

  3. Check the required agent, if it is offline, the text, offline is displayed next to the agent name.