The registry cache is held by the Registry Agent on each host, and it contains a list of the packages deployed on each host in your Framework. This list is a copy of part of the information held by the Registry Manager, and it enables Framework components to locate and communicate with each other, according to their position in the hierarchy created when you add domains and hosts to your Framework. Agents send requests to managers in the immediate subdomain, and if a request is unsuccessful, they try a manager higher up in the hierarchy.
You can view the registry cache to check hosts in your Framework to see if a specific manager or agent module is installed, and check the order in the Framework hierarchy according to the hosts the modules are installed on. See Viewing the Registry Cache.
If the registry cache becomes out-of-date, communication problems can occur. To fix this, try clearing the registry cache on the Registry Agent to allow it to be updated by the Registry Manager. See Clearing the Registry Cache.
When viewing the registry cache, you can use the stale cache (the default option). The cache is considered stale if it has not been updated by the Registry Manager for 2 hours, and this is usually adequate. If you deselect the Use Stale Cache check box, the information is provided by the Registry Manager.
On the home page of the console, click Hosts.
The navigation pane displays the current hierarchy for your Framework.
Select the host for which you want to view the registry cache.
Click the Packages.
Click View Cache in the task pane.
From the drop-down list, select the package you want to look up in the registry cache.
If you want to view the latest information from the Registry Manager, deselect the Use stale cache check box, then click Lookup.
Details of the hosts where the module is installed are displayed in order according to their position in the Framework hierarchy. Information shown includes the Framework agent name, IP address, port number, and whether the host has the primary manager component installed (indicated by 1 in the Primary column) or not (indicated by 0).
(Optional) To clear the registry cache, click Clear Cache.
This marks the cache as stale, and it is automatically updated by the Registry Manager. You can also clear the cache by using the Clear Cache option in the task pane.
Click Close.
NetIQ Support might advise you to try clearing the registry cache if you have communication problems among Privileged Account Manager components. The registry cache is held by the Registry Agent and contains a list of manager and agents in your Framework, copied from the Registry Manager. See Managing the Registry Cache for more details.
On the home page of the console, click Hosts.
The navigation pane displays the current hierarchy for your Framework.
Select the host for which you want to clear the registry cache.
Click the host’s Packages icon (click the arrow next to the host’s name to display it).
Click Clear Cache in the task pane.
The registry cache is marked as stale and is updated by the Registry Manager. You can also clear the registry cache by using the View Cache option (see Viewing the Registry Cache).