NetIQ SaaS Account Management 1.0 Installation Guide

NetIQ SaaS Account Management 1.0 Installation Guide

Understanding SaaS Account Management

Benefits of Using SaaS Account Management

Understanding Terminology

Typical SAM Deployment

How SaaS Account Management Works

Example: Provisioning a New User Account to Salesforce

Locating the SaaS Account Management Connectors

Installing SaaS Account Management

Product Requirements

Deploying SaaS Account Management

Provisioning Users to SaaS Providers

Understanding SAM Provisioning and Authorizations

Configuring SAML/Account Management Connectors and Provisioning Users

Mapping Authorizations for Provisioned Users

Managing the SAM Appliance

Accessing the Appliance Management Console

Enabling Account Management

Setting Administrative Passwords

Configuring Network Settings

Adding Additional Hosts to the Hosts File

Configuring Time Settings

Accessing System Services

Managing Appliance Certificates

Viewing Firewall Settings

Configuring Remote Logging

Viewing Appliance Health

Troubleshooting the Appliance

Sending Information to Support

Adding a Field Patch to the Appliance

Performing an Online Update

Performing a Product Upgrade

Restarting or Shutting Down the Appliance

Removing a SAM Appliance