2.1 Product Requirements

SaaS Account Management is an add-on solution for NetIQ Access Manager. You must have Access Manager 4.5 SP2 or later installed and configured before you can deploy SaaS Account Management.

To be able to register for appliance updates, get appliance updates, provision SaaS accounts, and so forth, an outbound network connection is also required.

The SAM appliance opens all the ports it needs. You do not need to open or configure any additional ports. The following ports are open by default:

  • 8443 and 8444 - For inbound connections from Access Manager

  • 9443 - To manage the appliance using the appliance management console

If you enable SSH using the appliance management console, port 22 will also open on the appliance.

Your virtual environment must meet the following requirements before you deploy the appliance:

  • One of the following supported virtual environments:

    • VMware vSphere and vSphere Hypervisor 6.0

    • VMware vSphere and vSphere Hypervisor 5.5

  • The following minimum hardware:

    • 20 GB disk space

    • 2 vCPUs

    • 4 GB RAM

The appliance can be a heavy consumer of CPU, disk I/O, and network bandwidth. Performance can be adversely affected by other virtual machines with similar operational requirements deployed on the same host server.

As a best practice, ensure that you group or separate virtual machines on hosts and data stores to avoid resource conflicts for CPU, disk I/O, and network bandwidth. You can do this manually as you deploy virtual machines, or use affinity and anti-affinity rules if they are available in your virtual environment.