4.7 Accessing System Services

Use the System Services page to view the status of services running on the appliance, or perform any of the following actions:

  • Start, stop, or restart system services

  • Make system services automatic or manual

System services include the following:

  • SSH

  • SAM Application (SaaS Account Management)

  • PLDAP Application (persistent LDAP search service)

  • REDIS Application (internal caching service to improve performance)

NOTE:For the SAM appliance to function properly, the SAM, PLDAP, and REDIS applications all need to be running. Do not stop them or set them to manual unless Technical Support instructs you to do so temporarily for the purpose of troubleshooting.

To access and perform actions on system services:

  1. Log in to the appliance management console as the vaadmin user.

    https://mycompany.example.com:9443

  2. Click System Services.

  3. To start, stop, or restart a service on the appliance:

    1. Select the service that you want to start, stop, or restart.

    2. Click Action, then select Start, Stop, or Restart.

  4. To make system services automatic or manual:

    1. Select the service that you want to make automatic or manual.

    2. Click Options, then select either Set as Automatic or Set as Manual.

  5. Click Close to exit System Services.