AppManager for Microsoft Exchange Server and Exchange Online provides Knowledge Scripts for monitoring Microsoft Exchange Server.
The Exchange Server 2007 Knowledge Scripts supports Microsoft Exchange Server 2007 resources installed in non-clustered environments and the following clustered environments:
Cluster continuous replication (CCR) combines the log shipping and replay functionality in Exchange Server 2007 with the failover functionality in the Microsoft cluster service. CCR is a solution that can be deployed with no single point of failure in a single datacenter or between two datacenters.
Single copy clusters (SCC), known as shared storage clusters in previous versions of Exchange Server, are present in Exchange Server 2007.
In a clustered environment, AppManager raises error events if failover occurs while jobs are running. These error events are expected results of the failover process and can be safely ignored.
A subset of the Knowledge Scripts support Microsoft Exchange Server 2010, 2013, 2016, and 2019 resources installed in a database availability group (DAG). A DAG is a set of up to 16 Microsoft Exchange Server 2010, 2013, 2016, or 2019 Mailbox servers that provides automatic database-level recovery from a database, server, or network failure. Exchange Server 2010, 2013, 2016, and 2019 do not use storage groups.
NOTE:You should review the permissions required for different roles in the Section 2.5, Permissions for Discovering Exchange Server Resources before you run the Knowledge Scripts.
You should review the permissions required for different roles in the Section 2.5, “Permissions for Discovering Exchange Server Resources,” in the AppManager for Exchange Management guide before you run the Knowledge Scripts.
From the Knowledge Script view of Control Center, you can access more information about any NetIQ-supported Knowledge Script by selecting it and clicking Help. Or in the Operator Console, click any Knowledge Script in the Knowledge Script pane and press F1.
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Knowledge Script |
What It Does |
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Monitors the Windows event log for errors and warnings raised by the Exchange Best Practices Analyzer. |
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Monitors the synchronization of clocks for one or more Domain Controllers. |
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Monitors the Windows Application event log for errors and warning events related to Exchange Server. |
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Monitors the status of Exchange Server services. |
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Monitors Client Access server services and functions. |
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Monitors connectivity for Client Access server services on Exchange Server 2007 and 2010: ActiveSync, Outlook Web Access, Outlook Web services, and the Autodiscover service. |
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Monitors whether offline address books can be downloaded. |
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Monitors the accessibility of public folders on the Client Access server. |
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Monitors e-mail sent to and from your Exchange environment. |
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Monitors message hygiene functions for the Edge Transport server. |
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Monitors the connectivity with a Mailbox server, and monitors the time of the last synchronization with the Edge Transport server. |
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Monitors the Safety Net availability in Exchange Server 2013, 2016, and 2019. It replaces the Transport Dumpster Knowledge script available for Exchange Server 2007 and 2010. |
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Measures number of messages in a mailbox and total message size for senders and recipients. |
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Monitors Transport Dumpster activity, availability, and the number of items in the Transport Dumpster. |
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Monitors Exchange Server 2013, 2016 and 2019 Mailbox server services and functions. |
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Monitors connectivity for Mailbox server services on Exchange Server 2013, 2016, and 2019: ActiveSync, Outlook Web services, and the Autodiscover service. |
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Determines whether an Exchange Server is the owner of the node and whether the CMS is down. This script only runs on servers with Exchange Server 2007. |
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Monitors changes in the state of mailbox databases on an Exchange Server. States include active, passive, suspended, removed, or unmounted. |
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Monitors Exchange Server mailbox databases for size of online maintenance window, defragmentation time, free log space, free file space, and number of mailboxes. |
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Monitors the ability of the Mailbox server to access individual mailboxes. |
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Measures the size of mailboxes by the number of messages in the mailbox or by total message size in MB. |
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Sends test e-mail to local or remote Mailbox servers. |
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Monitors message management tasks such as deleting, journaling, moving, and retention. |
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Measures the size of public folders by the number of messages in the folders or by total message size in MB. |
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Monitors replication status and performance for a Mailbox server. |
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Monitors the status of back pressure for the Hub Transport server. |
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Monitors the status of send, receive, foreign, and delivery agent connectors on Exchange Servers. |
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Monitors the status of queues on the Hub Transport server: submission queue, mailbox delivery queue, remote delivery queue, poison message queue, and unreachable destination queue. |
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Monitors call activity on the Unified Messaging server: voice, fax, play on phone, auto attendant, subscriber access, prompt editing. |
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Monitors connectivity to Hub Transport servers, Mailbox servers, Active Directory, and Unified Messaging-enabled mailboxes. |
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Monitors failures related to redirected calls, disconnected calls, and access to Active Directory, the Hub Transport server, and the Mailbox server. |
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Monitors the performance of the Unified Messaging server: user response latency, operation response time, queued messages for call answering, queued OCS user notifications, and calls disconnected while playing audio hourglass tones. |
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Performs essential monitoring of your Exchange Server environment. |