4.24 MBS_MailboxAccessibility

Use this Knowledge Script to monitor whether the Mailbox server can access specified mailboxes. This script raises an event if the time it takes to connect to a mailbox exceeds the threshold you set.

This script is a member of the Exchange2007 recommended Knowledge Script Group. For more information, see Section 4.43, Recommended Knowledge Script Group.

4.24.1 Resource Objects

  • Exchange2007_MailboxServer

  • Exchange2007_Store_Group

  • Exchange2007_Store_Database

  • Exchange2010_MailboxServer

  • Exchange2013_MailboxServer

  • Exchange2016_MailboxServer

  • Exchange2019_MailboxServer

4.24.2 Default Schedule

By default, this script runs every 15 minutes.

4.24.3 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

General Settings

Job failure event notification

Event severity when job fails

Set the severity level, from 1 to 40, to indicate the importance of an event in which the MBS_MailboxAccessibility job fails. The default is 5.

Monitor Mailbox Accessibility

Name of mailbox to be accessed

Provide the name of the mailbox or the mailbox’s SMTP address. For example, a mailbox name, symadmin, or an SMTP address, symadmin@golden.local.

Event Notification

Raise event if the mailbox cannot be accessed?

Select Yes to raise an event if the Mailbox server cannot access the specified mailbox. The default is Yes.

A mailbox is inaccessible when it does not exist.

Event severity when the mailbox cannot be accessed

Set the severity level, from 1 to 40, to indicate the importance of an event in which the Mailbox server cannot access the specified mailbox. The default is 5.

Raise event if response time for accessing the mailbox exceeds threshold?

Select Yes to raise an event if the amount of time it takes to connect to the specified mailbox exceeds the threshold you set. The default is Yes.

Threshold - Maximum response time for accessing the mailbox

Set the maximum length of time that the Mailbox server should wait to connect with the specified mailbox before raising an event. The default is 1000 milliseconds. The minimum is 1 milliseconds.

Event severity when response time exceeds threshold

Set the severity level, from 1 to 40, to indicate the importance of an event in which the time it takes to access the specified mailbox exceeds the threshold you set. The default is 15.

Data Collection

Collect data for mailbox access response time?

Select Yes to collect data for charts and reports. When enabled, data collection returns the response time for mailbox access during the monitoring period. The default is No.