4.15 HTS_Connectivity

Use this Knowledge Script to monitor the connectivity with a Mailbox server and to monitor the time of the last synchronization with the Edge Transport server. This script raises an event if a threshold is exceeded.

This script is a member of the Exchange2007 recommended Knowledge Script Group. For more information, see Section 4.43, Recommended Knowledge Script Group.

4.15.1 Resource Objects

  • Exchange2007_HubTransportServer

  • Exchange2010_HubTransportServer

  • Exchange2013_HubTransportServer

  • Exchange2016_HubTransportServer

  • Exchange2019_HubTransportServer

4.15.2 Default Schedule

By default, this script runs every 15 minutes.

4.15.3 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

General Settings

Communicate only with Exchange Servers in the local domain?

Select Yes to test only Exchange Servers in the same domain as the server on which you run the HTS_Connectivity job.

When this option is unselected, the tests attempt to contact all Mailbox servers in your organization. These tests will fail if the Exchange accounts in one domain do not have access to other domains.

Ignore these Mailbox servers when testing HTS to MBS communications

Provide a comma-separated list of the hostnames of the Mailbox servers that you want to exclude from availability testing between the Hub Transport server and the Mailbox server.

Job failure event notification

Event severity when job fails

Set the severity level, from 1 to 40, to indicate the importance of an event in which the HTS_Connectivity job fails. The default is 5.

Monitor Mailbox Server Communication

Event Notification

Raise event if unable to communicate with a Mailbox server?

Select Yes to raise an event when the Hub Transport server cannot communicate with a Mailbox database on the Mailbox server. The default is Yes.

The Hub Transport server transports e-mail to and from the Mailbox server. Therefore, ensuring uninterrupted communication is vital to the health of your Exchange Server environment.

Threshold - Maximum number of seconds to wait before timing out

Set the maximum length of time the Hub Transport server should attempt to contact the Mailbox server before timing out and raising an event. The default is 15 seconds.

Event severity when unable to communicate with a Mailbox server

Set the severity level, from 1 to 40, to indicate the importance of an event in which the Hub Transport server cannot communicate with a Mailbox database on the Mailbox server. The default is 5.

Monitor Edge Synchronization

Event Notification

Raise event if this Hub Transport server is not subscribed to any Edge Transport servers?

Select Yes to raise an event if the Hub Transport server you are monitoring is not subscribed to an Edge Transport server. AppManager cannot monitor synchronization if the Hub Transport server is not subscribed to the Edge Transport server.

Disable this parameter if you will not monitor synchronization with the Edge Transport server. Subscription to the Edge Transport server is not required for AppManager to monitor Mailbox server communication or connector availability.

The default is Yes.

Event severity when this Hub Transport server is not subscribed to any Edge Transport servers

Set the severity level, from 1 to 40, to indicate the importance of an event in which the Hub Transport server is not subscribed to an Edge Transport server. The default is 15.

Raise event if time of last Edge synchronization exceeds threshold?

Select Yes to raise an event if synchronization between the Edge Transport server and the Hub Transport server has not occurred within the last n minutes. The default is Yes.

Use the Threshold - Maximum number of minutes since last Edge synchronization parameter to determine the value of n.

Threshold - Maximum number of minutes since last Edge synchronization

Set the maximum number of minutes that can elapse since the last synchronization before an event is raised. The default is 30 minutes.

Event severity when time of last Edge synchronization exceeds threshold

Set the severity level, from 1 to 40, to indicate the importance of an event in which the number of minutes since the last synchronization exceeds the threshold you set. The default is 15.