4.0 NortelCS Knowledge Scripts

AppManager provides Knowledge Scripts that enable you to monitor CS1000 devices. From the Knowledge Script view of Control Center, you can access more information about any NetIQ-supported Knowledge Script by selecting it and clicking Help. In the Operator Console, select a Knowledge Script in the Knowledge Script pane and press F1.

Knowledge Script

What It Does

Alarms

Monitors the proxy agent computer for CS1000 alarms.

BMZ_CallQuality

Monitors call quality statistics for Bandwidth Management Zones (BMZs) for CS1000 versions 4.50 and later.

CallCapacity

Retrieves the call capacity utilization calculation from a Call Server for CS1000 versions 4.50 and 5.0.

GetOMReport

Retrieves the most recent Operational Management (OM) report and the report from the previous day, if one exists.

HealthCheck

Monitors the state of the Call Server, Media Gateway Controller, Signaling Server, MC32S, Network Routing Server, VGMC, and SIP Gateway.

PhoneInventory

Creates an inventory of IP phones based on data from the Call Server Entity MIB.

SS_CallQuality

Monitors Signaling Server statistics: jitter, latency, voice time, audio setups, and lost packets. This script also monitors R-factor for CS1000 versions 4.0 and later.

SS_H323Stats

Monitors Signaling Server H.323 trunk statistics: incoming voice and fax calls, and outgoing voice and fax calls.

SS_Registration

Monitors registration failures and attempts on the Signaling Server.

SS_SIPStats

Monitors Signaling Server SIP trunk statistics: incoming voice and fax calls, and outgoing voice and fax calls.

NOTE:This script supports CS1000 versions 4.0 and later.

VGMC_CallQuality

Monitors channel statistics of the VGMC, Media Gateway Controller, and MC32S: audio setups, voice time, average and maximum jitter, maximum average latency, and lost packets.