Use this Knowledge Script to monitor SIP virtual trunk statistics for the Avaya Signaling Server: incoming voice and fax calls, and outgoing voice and fax calls. This script raises an event if a statistic exceeds the threshold you set.
Maximum amount of voice time on the SIP virtual trunk for all calls of a particular set type during the reporting period.
Number of incoming attempted and completed voice calls for the H.323 or SIP virtual trunk. The number of completed calls is subtracted from the number of attempted calls to calculate the number of incomplete incoming voice calls.
Number of outgoing attempted and completed outgoing voice calls for the H.323 or SIP virtual trunk. The number of completed calls is subtracted from the number of attempted calls to calculate the number of incomplete outgoing voice calls.
Number of incoming attempted and completed FAX calls for the H.323 or SIP virtual trunk. The number of completed calls is subtracted from the number of attempted calls to calculate the number of incomplete incoming FAX calls.
Number of outgoing attempted and completed FAX calls for the H.323 or SIP virtual trunk. The number of completed calls is subtracted from the number of attempted calls to calculate the number of incomplete outgoing FAX calls.
For more information, see Section 4.7.6, Understanding How Data Streams are Calculated.
This script supports CS1000 version 4.0 and later.
Run GetOMReport before running this script.
NortelCS Signaling Server
By default, this script runs once every hour, at ten minutes past the hour. Do not change the default. Devices collect data for the OM Report on the hour. The GetOMReport Knowledge Script retrieves the OM Report at five minutes past the hour.
If you change the default schedule for this script, you risk not getting the latest data.
Set the following parameters as needed:
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Parameter |
How to Set It |
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Event Notification |
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Raise event if voice time exceeds threshold? |
Select Yes to raise an event if the duration of voice time exceeds the threshold you set. The default is unselected. |
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Event severity if voice time exceeds threshold |
Set the severity level, between 1 and 40, to indicate the importance of an event raised when the amount of voice time exceeds the threshold you set. The default is 15. |
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Raise event if incomplete incoming voice calls exceed threshold? |
Select Yes to raise an event if the number of incomplete incoming voice calls exceeds the threshold you set. The default is Yes. |
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Event severity if incomplete incoming voice calls exceed threshold |
Set the severity level, between 1 and 40, to indicate the importance of an event raised when the number of incomplete incoming voice calls exceeds the threshold you set. The default is 15. |
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Raise event if incomplete outgoing voice calls exceed threshold? |
Select Yes to raise an event if the number of incomplete outgoing voice calls exceeds the threshold you set. The default is Yes. |
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Event severity if incomplete outgoing voice calls exceed threshold |
Set the severity level, between 1 and 40, to indicate the importance of an event raised when the number of incomplete outgoing voice calls exceeds the threshold you set. The default is 15. |
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Raise event if incomplete incoming fax calls exceed threshold? |
Select Yes to raise an event if the number of incomplete incoming fax calls exceeds the threshold you set. The default is Yes. |
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Event severity if incomplete incoming fax calls exceed threshold |
Set the severity level, between 1 and 40, to indicate the importance of an event raised when the number of incomplete incoming fax calls exceeds the threshold you set. The default is 15. |
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Raise event if incomplete outgoing fax calls exceed threshold? |
Select Yes to raise an event if the number of incomplete outgoing fax calls exceeds the threshold you set. The default is Yes. |
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Event severity if incomplete outgoing fax calls exceed threshold |
Set the severity level, between 1 and 40, to indicate the importance of an event raised when the number of incomplete outgoing fax calls exceeds the threshold you set. The default is 15. |
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Monitoring |
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Threshold - Maximum voice time |
Specify the largest amount of voice time that can accrue before an event is raised. The default is 0. NOTE:The default value has no significance and is not a recommended threshold value. |
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Threshold - Maximum incomplete incoming voice calls |
Specify the largest number of incomplete incoming voice calls that can occur before an event is raised. The default is 0. NOTE:The default value has no significance and is not a recommended threshold value. |
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Threshold - Maximum incomplete outgoing voice calls |
Specify the largest number of incomplete outgoing voice calls that can occur before an event is raised. The default is 0. |
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Threshold - Maximum incomplete incoming fax calls |
Specify the largest number of incomplete incoming fax calls that can occur before an event is raised. The default is 0. |
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Threshold - Maximum incomplete outgoing fax calls |
Specify the largest number of incomplete outgoing fax calls that can occur before an event is raised. The default is 0. |
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Collect data? |
Select Yes to collect data for reports and graphs. When enabled, data collection returns data streams based on the thresholds you set. The default is unselected. |