4.9 SS_Registration

Use this Knowledge Script to monitor registration attempts and failures on the Avaya Signaling Server. This script raises an event if the number of registration failures or attempts exceeds the threshold you set. In addition, this script generates the following data streams:

  • Total number of registration attempts

  • Total number of registration failures

  • Total number of unregistration attempts

For more information, see Section 4.7.6, Understanding How Data Streams are Calculated.

4.9.1 Tip for Using This Script

You can to use the SS_Registration script to retrieve data about every CS1000 phone type in your environment. However, data streams are based on all selected phone types, not each selected phone type. So if you run SS_Registration and choose to monitor all phones types, you will not be able to tell which phone type is responsible for a high number of registration failures, for example.

The only way you can ensure the SS_Registration script provides values for individual phone types is to run the script once for each phone type. For instance, run SS_Registration once to monitor the i2004 model phones. Then run it again to monitor i2050 model phones.

Note that phone model names changed with CS1000 version 4.50, 5.0, and 6.0. The phone models you monitor on a 4.50 Signaling Server may not exist on a 5.0 Signaling Server.

4.9.2 Prerequisite

Run GetOMReport before running this script.

4.9.3 Resource Object

NortelCS Signaling Server

4.9.4 Default Schedule

By default, this script runs once every hour, at ten minutes past the hour. Do not change the default. Devices collect data for the OM Report on the hour. The GetOMReport Knowledge Script retrieves the OM Report at five minutes past the hour.

If you change the default schedule for this script, you risk not getting the latest data.

4.9.5 Setting Parameter Values

Set the following parameters as needed:

Parameter

How to Set It

Event Notification

Raise event if registration attempts exceed threshold?

Select Yes to raise an event if the number of registration attempts exceeds the threshold you set. The default is unselected.

Event severity if registration attempts exceed threshold

Set the severity level, between 1 and 40, to indicate the importance of an event raised when the number of registration attempts exceeds the threshold you set. The default is 15.

Raise event if registration failures exceed threshold?

Select Yes to raise an event if the number of registration failures exceeds the threshold you set. The default is Yes.

Event severity if registration failures exceed threshold

Set the severity level, between 1 and 40, to indicate the importance of an event raised when the number of registration failures exceeds the threshold you set. The default is 15.

Raise event if unregistration attempts exceed maximum?

Select Yes to raise an event if the number of unregistration attempts exceeds the threshold you set. The default is unselected.

Event severity if unregistration attempts exceed threshold

Set the severity level, between 1 and 40, to indicate the importance of an event raised when the number of unregistration attempts exceeds the threshold you set. The default is 15.

Monitoring

Threshold - Maximum registration attempts

Specify the largest number of registration attempts that can occur before an event is raised. The default is 0.

NOTE:The default value has no significance and is not a recommended threshold value.

Threshold - Maximum registration failures

Specify the largest number of registration failures that can occur before an event is raised. The default is 0.

Threshold - Maximum unregistration attempts

Specify the largest number of unregistration attempts that can occur before an event is raised. The default is 0.

NOTE:The default value has no significance and is not a recommended threshold value.

Collect data?

Select Yes to collect data for reports and graphs. When enabled, data collection returns data streams based on the thresholds you set. The default is unselected.

Phone model selection

Type a regular expression that defines which phone models you want to monitor. For example:

  • Type 2007 to monitor only the 2007 phone model.

  • Type .*2004 to monitor any phone model name that contains 2004, such as 3Pi2004, i2004, 2004, and 2004P2.

  • Type i200[124] to monitor phone models i2001, i2002, and i2004.

Leave this parameter blank to monitor all phone models. The default is blank.