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Error: Incorrect code, please try again (7024409)
5 Feb 2020 ...the disclaimer at the end of this document. Environment Self Service Password Reset 4.4 Self Service Password Reset 4.3 Self Service Password Reset 4.2 Situation SSPR server configured to send Token via email to user.  Email is received by the user but

reCAPTCHA version 3 for SSPR - "ERROR for site owner: Invalid key type" (7024366)
5 Feb 2020 ...Self Service Password Reset 4.4 Situation After setting reCAPTCHA to version 3, user is not able to login to SSPR.  Error appears on the SSPR login page before user enters username or password.   Steps: Configure the 'reCAPTCHA version 3' (Config Editor

Browser attempts HTTP connection to SSPR server when no protocol is specified (7023493)
5 Feb 2020 ...when no protocol is specified This document (7023493) is provided subject to the disclaimer at the end of this document. Environment Self Service Password Reset SSPR 4.x Situation Unable to connect to SSPR server when url is entered without https:// prefix,

Cannot change password in SSPR: New password has too many non-letter characters (7023730)
13 Jan 2020 ...too many non-letter characters This document (7023730) is provided subject to the disclaimer at the end of this document. Environment Self Service Password Reset 4.4.0.0 LDAP server being used on back-end of SSPR is a eDirectory 9.1.0 or 8.8.8.x server

SSPR Error: 5052 ERROR_LOCALDB_UNAVAILABLE (7024345)
16 Dec 2019 ...that will affect the functionality of SSPR.  Document Document ID: 7024345 Creation Date: 12-16-2019 Modified Date: 12-16-2019 Novell Product: Self Service Password Reset Disclaimer This Support Knowledgebase provides a valuable tool for NetIQ/Novell/

SSPR Custom/Embedded Theme Configuration (7017727)
9 Dec 2019 ...SSPR Custom/Embedded Theme Configuration. SSPR Custom/Embedded Theme Configuration This document (7017727) is provided subject to the disclaimer at the end of this document. Environment Self Service Password Reset  SSPR 3.3 SSPR 4 Situation This is for

Some HTML customizations are stripped from email templates (7024319)
6 Dec 2019 ...changes.  The ssprconfiguration.xml can be found at the following locations: - for Linux installations:  <ApplicationPath>/SSPRConfiguration.xml - for Windows installations: C:\Program Files\NetIQ Self Service Password Reset\config - for Appliance

Unable to edit HTML in SSPR e-mail templates (7018760)
6 Dec 2019 ...Unable to edit HTML in SSPR e-mail templates. Unable to edit HTML in SSPR e-mail templates This document (7018760) is provided subject to the disclaimer at the end of this document. Environment Self SErvice Password Reset SSPR 4.1.0.2 SSPR 4.1 Configuration

SSPR Error 5027 when attempting to access Configuration Manager via Internet Explorer (7018221)
2 Dec 2019 ...document. Environment Self Service Password Reset 4.x Internet Explorer 11 Situation After upgrading/installing Self Service Password Reset 4.x, login to the SSPR Portal is successful, but attempting to access Configuration Manager or Configuration Editor

Unable to login to SSPR after cancelling Forgotten Password (7024273)
19 Nov 2019 ...a password change; only a reset.   Document Document ID: 7024273 Creation Date: 11-19-2019 Modified Date: 11-19-2019 Novell Product: Self Service Password Reset Disclaimer This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers


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