My Favorites

Close

Please to see your favorites.

Support Resources

Search Knowledgebase

Advanced Search

What's New

Key:

  • Best Bet
  • KB Article
  • Articles/Tips
  • Documentation
  • Patches/Security
  • Forums

Using Client Login Extensions (CLE) with Windows AutoLogon (7023849)
2 May 2019 ...ID: 7023849 Creation Date: 05-01-2019 Modified Date: 05-02-2019 Novell Product: Identity Manager Novell Product: Self Service Password Reset Disclaimer This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested

WARN , token.TokenService, unexpected error while cleaning expired stored tokens: null (7023845)
30 Apr 2019 ...while cleaning expired stored tokens: null This document (7023845) is provided subject to the disclaimer at the end of this document. Environment Self Service Password Reset 4.x Situation Periodic error received in Self Service Password Reset log.   The

SSPR unable to connect to LDAP server when DNS name does not match the certificate subject name (7023419)
26 Apr 2019 ...server when DNS name does not match the certificate subject name This document (7023419) is provided subject to the disclaimer at the end of this document. Environment Self Service Password Reset SSPR MSI and Appliance versions 4.4  SSPR WAR file version

SSPR or AAF Appliance Online Update fails with RPC Communication Error (7023815)
10 Apr 2019 ...Error This document (7023815) is provided subject to the disclaimer at the end of this document. Environment Advanced Authentication 6.2 Self Service Password Reset 4.4 Situation After upgrading SSPR appliance or AAF appliance and attempting to register

Self Service Password Reset 4.4.0 Patch Update 1 Patches/Security
9 Apr 2019 ...links for Installation/Upgrade instructions, and release information specific for this patch. Self Service Password Reset 4.4 Installation Guide Self Service Password Reset 4.4 Patch Update 1 (4.4.0.1) Release Notes 1113598,1118684,1129824,1128236,1129949,

CLE unable to reach SSPR forgotten password site due to self signed certificate issue (7023802)
2 Apr 2019 ...Self Signed certificates is not recommended as per the CLE documentation: The Restricted Browser Does Not Connect To Self Service Password Reset When Using Self Signed Certificates Client Login Extension does not support self signed certificates and therefore,

Self Service Password Reset 4.3.0 Patch Update 5 Patches/Security
27 Mar 2019 ...links for Installation/Upgrade instructions, and release information specific for this patch. Self Service Password Reset 4.3 Installation Guide Self Service Password Reset 4.3 Patch Update 5 (4.3.0.5) Release Notes 1057085,1087367,1088469,1089572,1093942,

Cannot change password in SSPR: New password has too many non-letter characters (7023730)
21 Feb 2019 ...too many non-letter characters This document (7023730) is provided subject to the disclaimer at the end of this document. Environment Self Service Password Reset 4.4.0.0 LDAP server being used on back-end of SSPR is a eDirectory 9.1.0 or 8.8.8.x server

SSPR Registration trough Access Manager Social Authentiction gives: "Provisioning of LDAP Attribute for Social Authentication user failed" (7023630)
16 Jan 2019 ...Access Manager 4.4.2 Self Service Password Reset v.4.3.0.4 b404 r39600 Situation Access Manager integrated with Self Service Password Reset under Identity Servers > Shared Settings > Self Service Password Reset. On Self Service Password Reset side

SSPR config manager not available (7014954)
4 Jan 2019 ...under    webapps/SSPR/WEB-INF.  In Windows, this is found in by default in  C:\Program Files\NetIQ Self Service Password Reset\config Then restart the SSPR service. Edit the SSPRConfiguration.xml as follows: Set  "configIsEditable"  to true.  It


Contact Support

Phone:  

Support Resources

Support Resources

Let's Talk


Welcome, Want to talk to someone? Call our Sales team or request a call and we'll get right back to you.

  • Sales: (888) 323-6768

For support information, please visit Technical Support.

Check this box to also search documents last modified more than 7 years ago