Environment
- Access Manager 4.4
- Access Manager 4.4.1
- Access Manager 4.4.2
- Access Manager 4.4.3
Situation
Access Manager Service Pack 4.4.3 returns: "su: Authentication failure" while trying to install the iManager Component
Resolution
It is not possible to repair or recover from a half installed Access Manager Console. Therefore a complete uninstall is required. Note: You have to have a valid backup either created using the tool or having a valid snapshot of the system in place. Immediately restoring the a snapshot would be the easiest solution.
If you are not able to disable the "su" hardening you can modify the "novell-access-manager-[%Version%]/scripts install_utility_functions.sh" install script and replace any "su novlwww -c" with "su - novlwww"
Cause
The OS has been hardened to disallow the "su" command even running this with the root user account
Therefore the "su novlwww -c" command in the "install_utility_functions.sh" will not work.