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"Cannot verify digital signature" boot error on target during X2P migration

This document (7008925) is provided subject to the disclaimer at the end of this document.

Environment

PlateSpin Portability Suite
PlateSpin Protect/Migrate
PlateSpin Forge

Situation

X2P migration to a target machine with a Broadcom HT1000 series SATA controller will go into recoverable error during the Configure Target Machine step.

 

Due to a driver signing issue with the Broadcom HT1000 series SATA controller drivers, target physical machine may fail to boot up correctly. The problem is with the file "bchtsw64.sys". This will result in the job going into recoverable error during the Configure Target Machine step. The target machine will display the following error:

 

"Unable to verify the digital signature of the file"

Resolution

1. Check the target machine with the Broadcom HT1000 series SATA controller. It should have a boot error with the message "Unable to verify the digital signature of the file". 
 
2. To temporarily disable the signature requirement during startup, press ENTER, then F8.  This will get you to Windows boot options.
 
3. Select the "Disable Driver Signing" option. This will temporarily disable driver signing and allow the machine to boot properly.
 

4. Repeat steps 2-5 until the "Configure Target Machine" step has completed the "Installing Drivers" step.

 

You may be required to do this 1 to 4 times. After this process, target machine should have no problems booting up.

 

Note: The job might or not recover from the current error state. However, once the target is up and functional as expected, the job is considered complete. It can be aborted to move it to failed state.

 

This issue can also be worked around by disabling driver signing on source before discovering or adding workload. For considerably large number of migrations to the specific hardware, this approach can be used.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008925
  • Creation Date:30-JUN-11
  • Modified Date:25-JUL-17
    • NetIQPlateSpin Forge
      PlateSpin Migrate
      PlateSpin Portability Suite
      PlateSpin Protect

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