PlateSpin Protect Installation and Upgrade Guide

The Installation and Upgrade Guide provides detailed planning and installation information for the PlateSpin Protect software, as well as upgrade information.

Intended Audience

This document is intended for IT staff, such as data center administrators and operators, who use PlateSpin Protect in their ongoing workload protection projects.

Information in the Library

The library for this product is available in HTML and PDF formats on the PlateSpin Protect Documentation website. In addition to the English language, online documentation is available in the Chinese Simplified, Chinese Traditional, French, German, Japanese, and Spanish languages.

The PlateSpin Protect library provides the following information resources:

Release Notes

Provides information about new features and enhancements in the release, as well as any known issues.

Installation and Upgrade Guide

Provides detailed planning and installation information for the software, as well as upgrade information.

User Guide

Provides conceptual information, an overview of the user interface, and step-by-step guidance for common tasks.

Additional Resources

We encourage you to use the following additional resources online:

  • PlateSpin Protect Forum: A web-based community of product users where you can discuss product functionality and advice with other product users.

  • PlateSpin Protect Product page: A web-based product brochure that provides information about features, how to buy, technical specifications, frequently asked questions, and a variety of resources such as videos and white papers.

  • NetIQ User Community: A web-based community with a variety of discussion topics.

  • NetIQ Support Knowledgebase: A collection of in-depth technical articles.

  • NetIQ Support Forums: A web location where product users can discuss NetIQ product functionality and advice with other product users.

  • MyNetIQ: A website offering product information and services, such as access to premium white papers, webcast registrations, and product trial downloads.

Contacting Sales Support

For questions about products, pricing, and capabilities, contact your local partner. If you cannot contact your partner, contact our Sales Support team.


United States and Canada:




Contacting Technical Support

For specific product issues, please contact our Technical Support team.


North and South America:


Europe, Middle East, and Africa:

+353 (0) 91-782 677



To learn more about the services and procedures of NetIQ Technical Support, see the Technical Support Guide.

Contacting Documentation Support

Our goal is to provide documentation that meets your needs. The documentation for this product is available on the PlateSpin Protect Documentation website in HTML and PDF formats.

If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation. You can also email We value your input and look forward to hearing from you.