PlateSpin Protect User Guide

The User Guide provides information about using PlateSpin Protect. The guide provides conceptual information, an overview of the user interface, and step-by-step guidance for common tasks. It also defines terminology and includes troubleshooting information.

Intended Audience

This document is intended for IT staff, such as data center administrators and operators, who use PlateSpin Protect in their ongoing workload protection projects.

Information in the Library

The library for this product is available in HTML and PDF formats on the PlateSpin Protect Documentation website. In addition to the English language, online documentation is available in the Chinese Simplified, Chinese Traditional, French, German, Japanese, and Spanish languages.

The PlateSpin Protect library provides the following information resources:

Release Notes

Provides information about new features and enhancements in the release, as well as any known issues.

Installation and Upgrade Guide

Provides detailed planning and installation information for the software, as well as upgrade information.

User Guide

Provides conceptual information, an overview of the user interface, and step-by-step guidance for common tasks.


Provides context-sensitive information and step-by-step guidance for common tasks as you work in the user interface.

Additional Resources

We encourage you to use the following additional resources online:

  • PlateSpin Protect Forum: A web-based community of product users where you can discuss product functionality and advice with other product users.

  • PlateSpin Protect Product page: A web-based product brochure that provides information about features, how to buy, technical specifications, frequently asked questions, and a variety of resources such as videos and white papers.

  • NetIQ User Community: A web-based community with a variety of discussion topics.

  • NetIQ Support Knowledgebase: A collection of in-depth technical articles.

  • NetIQ Support Forums: A web location where product users can discuss NetIQ product functionality and advice with other product users.

  • MyNetIQ: A website offering product information and services, such as access to premium white papers, webcast registrations, and product trial downloads.

About NetIQ Corporation

We are a global, enterprise software company, with a focus on the three persistent challenges in your environment: Change, complexity and risk—and how we can help you control them.

Our Viewpoint

Adapting to change and managing complexity and risk are nothing new

In fact, of all the challenges you face, these are perhaps the most prominent variables that deny you the control you need to securely measure, monitor, and manage your physical, virtual, and cloud computing environments.

Enabling critical business services, better and faster

We believe that providing as much control as possible to IT organizations is the only way to enable timelier and cost effective delivery of services. Persistent pressures like change and complexity will only continue to increase as organizations continue to change and the technologies needed to manage them become inherently more complex.

Our Philosophy

Selling intelligent solutions, not just software

In order to provide reliable control, we first make sure we understand the real-world scenarios in which IT organizations like yours operate—day in and day out. That's the only way we can develop practical, intelligent IT solutions that successfully yield proven, measurable results. And that's so much more rewarding than simply selling software.

Driving your success is our passion

We place your success at the heart of how we do business. From product inception to deployment, we understand that you need IT solutions that work well and integrate seamlessly with your existing investments; you need ongoing support and training post-deployment; and you need someone that is truly easy to work with—for a change. Ultimately, when you succeed, we all succeed.

Our Solutions

  • Identity & Access Governance

  • Access Management

  • Security Management

  • Systems & Application Management

  • Workload Management

  • Service Management

Contacting Sales Support

For questions about products, pricing, and capabilities, contact your local partner. If you cannot contact your partner, contact our Sales Support team.


United States and Canada:




Contacting Technical Support

For specific product issues, please contact our Technical Support team.


North and South America:


Europe, Middle East, and Africa:

+353 (0) 91-782 677



To learn more about the services and procedures of NetIQ Technical Support, see the Technical Support Guide.

Contacting Documentation Support

Our goal is to provide documentation that meets your needs. The documentation for this product is available on the PlateSpin Protect Documentation website in HTML and PDF formats.

If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation. You can also email We value your input and look forward to hearing from you.

Contacting the Online User Community

NetIQ Communities, the NetIQ online community, is a collaborative network connecting you to your peers and NetIQ experts. By providing more immediate information, useful links to helpful resources, and access to NetIQ experts, NetIQ Communities helps ensure you are mastering the knowledge you need to realize the full potential of IT investments upon which you rely. For more information, visit