The Installation and Upgrade Guide provides detailed planning and installation information for the PlateSpin Protect software, as well as upgrade information.
This document is intended for IT staff, such as data center administrators and operators, who use PlateSpin Protect in their ongoing workload protection projects.
The library for this product is available in HTML and PDF formats on the PlateSpin Protect Documentation website. In addition to the English language, online documentation is available in the Chinese Simplified, Chinese Traditional, French, German, Japanese, and Spanish languages.
The PlateSpin Protect library provides the following information resources:
Provides information about new features and enhancements in the release, as well as any known issues.
Provides detailed planning and installation information for the software, as well as upgrade information.
Provides conceptual information, an overview of the user interface, and step-by-step guidance for common tasks.
Provides context-sensitive information and step-by-step guidance for common tasks as you work in the user interface.
We encourage you to use the following additional resources online:
PlateSpin Protect Forum: A web-based community of product users where you can discuss product functionality and advice with other product users.
PlateSpin Protect Product page: A web-based product brochure that provides information about features, how to buy, technical specifications, frequently asked questions, and a variety of resources such as videos and white papers.
NetIQ User Community: A web-based community with a variety of discussion topics.
NetIQ Support Knowledgebase: A collection of in-depth technical articles.
NetIQ Support Forums: A web location where product users can discuss NetIQ product functionality and advice with other product users.
MyNetIQ: A website offering product information and services, such as access to premium white papers, webcast registrations, and product trial downloads.
We are a global, enterprise software company, with a focus on the three persistent challenges in your environment: Change, complexity and risk—and how we can help you control them.
In fact, of all the challenges you face, these are perhaps the most prominent variables that deny you the control you need to securely measure, monitor, and manage your physical, virtual, and cloud computing environments.
We believe that providing as much control as possible to IT organizations is the only way to enable timelier and cost effective delivery of services. Persistent pressures like change and complexity will only continue to increase as organizations continue to change and the technologies needed to manage them become inherently more complex.
In order to provide reliable control, we first make sure we understand the real-world scenarios in which IT organizations like yours operate—day in and day out. That's the only way we can develop practical, intelligent IT solutions that successfully yield proven, measurable results. And that's so much more rewarding than simply selling software.
We place your success at the heart of how we do business. From product inception to deployment, we understand that you need IT solutions that work well and integrate seamlessly with your existing investments; you need ongoing support and training post-deployment; and you need someone that is truly easy to work with—for a change. Ultimately, when you succeed, we all succeed.
Identity & Access Governance
Systems & Application Management
For specific product issues, please contact our Technical Support team.
North and South America:
Europe, Middle East, and Africa:
+353 (0) 91-782 677
To learn more about the services and procedures of NetIQ Technical Support, see the Technical Support Guide.
Our goal is to provide documentation that meets your needs. The documentation for this product is available on the PlateSpin Protect Documentation website in HTML and PDF formats.
If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation. You can also email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.
NetIQ Communities, the NetIQ online community, is a collaborative network connecting you to your peers and NetIQ experts. By providing more immediate information, useful links to helpful resources, and access to NetIQ experts, NetIQ Communities helps ensure you are mastering the knowledge you need to realize the full potential of IT investments upon which you rely. For more information, visit http://community.netiq.com.