Operations Center integrates directly with Microsoft Operations Manager and logs in to the MOM database to obtain MOM event data. After the initial data mining, Operations Center polls database tables for updates using an efficient, time stamp-based mechanism. The integration with the database uses no additional overhead, with the exception of using one native MOM console logged into the database server.
Users of Microsoft System Center Operations Manager (SCOM) 2005 should create and configure a MOM adapter. Aside from differences in the database names, the integration process is the same for both products.
To integrate MOM (or SCOM 2005):
Obtain an account on the MOM database server and ensure that the account has “select” permissions on the following database views:
If using SCOM, the default database name is OperationsManager (not Onepoint), but this can be changed. Make sure of the exact database name.
Create an adapter for Microsoft Operations Manager (MOM)
For instructions, see Section 2.1, Creating an Adapter.
Define the adapter properties.
For property descriptions, see Section A.20, Microsoft Operations Manager (MOM).
Start the MOM Administrator Console.
By default, alarms brought into Operations Center are grouped by Computer ID or Source.
Figure 3-11 Explorer Pane: Incoming MOM events are grouped by Computer ID and Source
Explorer pane hierarchies can be modified, for example to group events by severity, by modifying the adapter’s hierarchy file. For more information on customizing hierarchy files, see Section 2.4, Customizing the Adapter Hierarchy.
Expand the computer names in the Explorer pane and identify the source of each alarm, as shown in Figure 3-12:
Figure 3-12 Operations Center console: MOM alarms grouped by computer ID
Standard Operations Center columns display for events in the Alarms view including: Severity, Element its name, the Date/Time the alarm was received, and the Element’s ID.
Additional alarm columns are added for MOM adapters including:
Repeat Count: Number of duplicate identical alarms that this instance represents.
Source: Source of the alarm.
State State: Resolution status of the alarm.
Many commonly referenced alarm properties from MOM surface in the Operations Center alarm properties.
To access the alarm properties:
Right-click the alarm in the Alarms view, then click Properties to open the property pages:
Many of the fields displayed in the alarm property pages originate directly from the MOM alert properties. Refer to the MOM documentation for definitions of these fields.
The following sections list the exceptions and special notes regarding these fields:
The Detected Conditions property page corresponds to the Detected Conditions tab in MOM. GUID refers to the globally unique identifier for the alarm.
The State property page identifies the resolution state of the alarm. The Custom Fields are not operational for the MOM adapter.
Figure 3-13 Alarm Properties State Tab
The Additional Details property page consolidates information from several different areas provides a quick view of the current alarm status – the most recent date and times associated with the last event, the last time the state was updated, and the user who made the most recent modification.
Figure 3-14 Alarm Properties Additional Details Property Page
The Rule property page displays the event processing rule associated with the alarm.
Figure 3-15 Alarm Properties Rule Tab
The History property page displays the history of alarm-related changes for a particular alarm. Note that the historical information does not originate from MOM resolution history. This information is based only on the Operations Center’ alarm history feature and is available only when set up by the administrator.
Figure 3-16 Alarm Properties History Tab
For more information on the Operations Center alarm history feature, see Capturing Alarm and Performance History in the Operations Center 5.6 Server Configuration Guide.
MOM-related Alarm options as detailed in Table 3-20 are available as right-click menu options from MOM alarms.
Figure 3-17 Example of MOM Alarm Right-Click Menu
The following options are available on the right-click menu of an alarm associated with MOM:
Table 3-20 MOM Alarm Right-Click Options
Option |
Function |
---|---|
Properties |
Opens the alarm property pages. |
|
Prints the information currently displayed on the screen. |
Computer Properties |
Displays PC data from MOM database tables, as shown in Figure 3-18. |
Copy to Clipboard |
Copies the alarm information to the Clipboard. Paste in any application that accepts text. |
Event Viewer |
Launches the MOM Event Viewer in a separate window. |
Process Status Commands |
The remaining options change the resolution state of the alarm based on your administrator’s configuration in MOM. If these Alert Resolution State settings are changed in MOM, they are available in Operations Center when the adapter is restarted. Refer to the MOM documentation or administrator for the meaning of each status. |
Figure 3-18 Computer Properties Dialog showing PC data from MOM database tables