2.1 Creating an Adapter

Additional integration and configuration steps are necessary to integrate some network and systems management products, discovery tools, and trouble ticket systems before you create an adapter.

Watch a video tutorial on creating adapters:

To create an adapter:

  1. Verify any required configuration tasks have been performed for the specific integration.

    For specific product sections, see:

  2. In the Explorer pane, expand Administration > Adapters,.

  3. Right-click Adapters, then click Create Adapter to open the Create Adapter dialog box.

  4. Select the Type of adapter and customize the default name to one that describes the management system, such as AppManager TestLab.

  5. Configure settings in the Properties table as needed.

    1. For information about the properties for the adapter type, see Section A.0, Adapter Property Reference.

    2. Scroll through the values in the properties table and locate the string replace with hostname where … was installed in the Value column, then enter the name of the host on which the management server runs.

    3. Continue scrolling through the adapter properties table and replace every instance of the above string, as well as the string replace with name of …with the correct name.

  6. To automatically start the adapter after starting the Operations Center server, select Start adapter automatically. Deselect this option to start the adapter manually after starting the Operations Center server.

  7. Click Create.

    The new adapter displays in the Explorer pane after it starts.

    If two adapters share the same name, the adapter created last has “(1)” appended to the end of its name.