9.0 Provisioning a New Business Service

The following tasks walk you through the provisioning process for a new business service. All user, sponsor, and administrator tasks are covered.

	Person	Details
Create a request	User	A business service must be requested. The request defines the contract period for the business service as well as the workloads and their service levels. For instructions, see Create a Request (User).
Submit the request	User	After a request is created. It must be submitted for approval by a Novell Cloud Manager administrator and the requestor’s business group sponsor. For instructions, see Submit a Request (User).
Approve the request	Administrator	If auto-approval is not enabled, a Novell Cloud Manager administrator must manually approve the request. For instructions, see Approve a Request (Administrator).
Approve the request	Sponsor	If auto-approval is not enabled, the requestor’s business group sponsor must approve the request. For instructions, see Approve a Request (Sponsor).
Pre-configure workloads	Administrator	After approval, the process is paused to give you an opportunity to perform any pre-build configuration tasks for the workloads. For instructions, see Complete Pre-Build Configuration of the Business Service Workloads (Administrator).
Build the workloads	System	The Novell Cloud Manager system builds the business service workloads. For information, see Build the Business Service (System).
Post configure workloads	Administrator	After approval, the process is paused to give you an opportunity to perform any post-build configuration tasks for the workloads. For instructions, see Complete Post-Build Configuration of the Business Service Workloads (Administrator).
Deploy the business service	System	The Novell Cloud Manager system deploys the business service for use by the requestor. For information, see Deploy the Business Service (System).