9.3 Approve a Request (Administrator)

After a user submits a business service request, the request is routed to the Novell Cloud Manager administrator group as an approval task. Unless the user’s group is configured to automatically grant administrator approval, you must claim the approval task and then approve the request.

  1. In the Cloud Manager console, click Tasks, then click the Unclaimed tab.

  2. Select the task for the business service (the subject is Administrator approval of a new Business Service), then click one of the following options:

    • Review: Lets you review the request before approving or denying it.

    • Approve: Approves the request.

    • Deny: Denies the request.

    • Claim: Assigns the task to you and moves it to your My Tasks list. This is useful if you want to make sure that you are assigned the task but want to complete it at a later time.

  3. If you clicked Review, you can do the following:

    • Add Comment: Type a comment then click this option to add it to the Comments list.

    • View Details: Click this option to view details for the requested business service. This includes the start and end dates, the workloads, and any notes that the requestor included. You can also select a workload and click Edit to modify settings for the workload.

    • Approve: Approves the request.

    • Deny: Denies the request.

    • Close: Closes the dialog box without approving or denying the request.