9.4 Approve a Request (Sponsor)

After you approve a business service request, the request is routed to the user’s sponsor. Unless the user’s business group is configured to automatically grant sponsor approval, the sponsor must approve the request.

  1. In the Cloud Manager console, click Tasks, then click the My Tasks tab.

    Unlike the administrator approval task which had to be claimed, the sponsor approval task is assigned directly to the sponsor and shows up in the sponsor’s My Tasks list only.

  2. Select the task for the business service (the subject is Sponsor approval of a new Business Service), then click one of the following options:

    • Review: Lets you review the request before approving or denying it.

    • Approve: Approves the request.

    • Deny: Denies the request.

    • Unclaim: Return the task to the Unclaimed list.

  3. If you clicked Review, you can do the following:

    • Add Comment: Type a comment then click this option to add it to the Comments list.

    • View Details: Click this option to view details for the requested business service. This includes the start and end dates, the workloads, and any notes that the requestor included. You can also select a workload and click Edit to view details about the workload.

    • Approve: Approves the request.

    • Deny: Denies the request.

    • Close: Closes the dialog box without approving or denying the request.

    • Unclaim: Closes the dialog box and returns the request to the Unclaimed list.