9.1 Create a Request (User)

  1. In the Cloud Manager console, click Business Services, then click Requests.

  2. Click Create to display the Create Business Service Request dialog box.

    Cloud Manager administrators have access to all objects in the Cloud Manager system. To create a request as an administrator, you must first add yourself to the business group for which you want to create the business service. Adding yourself to a business group limits your object access to the scope defined for the group and enables you to create business services appropriate for the business group. After you have requested the business service, you should delegate the business service to another user in the business group and remove yourself from the business group.

  3. Provide the following details for the business service:

    Service Name: Specify a name for the business service. The name should be unique among other business services you’ve created.

    Business Group: Displays the business group in which you are a member.

    Requestor: Displays your user ID.

    Start Date: Click to select the date you want the business service to be available.

    Expiration Date: Click to select the date you want the business service to no longer be available. If you don’t want the business service to expire, leave the field empty.

    Business Purpose: Provide details that explain the purpose or justification for the business service. This information is reviewed by a Novell Cloud Manager administrator and your group sponsor during the request approval process.

  4. Add a workload to the business service:

    1. Click Add to display the Add Workload dialog box.

      The dialog box displays a list of workload templates. A template provides the base settings and costs for the workload.

    2. Select the workload template from which to create the workload, then click OK to display the Configure Workload dialog box.

    3. On the Resources tab, specify a name for the workload, specify a name for the virtual machine, select a service level, and customize the resources allocated to the workload.

      The workload name is used as the workload’s display name in the Cloud Manager console.

      The virtual machine name is displayed only to Cloud Manager administrators; Cloud Manager users do not see it. The virtual machine name is used as the VM resource ID (resource.ID fact) and VM name (resource.display fact) in PlateSpin Orchestrate and the VM name in your hypervisor. If you have a specific naming scheme for your VMs in your hypervisor, you should customize the name according to your scheme. You can also customize the virtual machine name after the request is submitted as part of the administrator approval task or pre-build configuration task. If you leave the Virtual Machine Name filed empty, Cloud Manager automatically generates the virtual machine name using the workload template name and a unique ID.

      If the resources are locked, you cannot customize them. For additional information about the Resources settings, click the button.

    4. Click the Networks tab, select a network interface card, then assign the network and configure the network address and name servers.

      For additional information about the Networks settings, click the button.

    5. Click the Windows Settings tab (if displayed), then provide an Administrator account password, computer name, Windows product key, and registration name..

      For additional information about the Windows Settings settings, click the button.

    6. Click the Console Access tab, then set the password for VNC access to the workload.

      For additional information about the Console Access settings, click the button.

    7. Click OK to save the workload and add it to the Workloads list.

    8. Repeat Step 4.a through Step 4.g to add another workload.

  5. Add any additional workloads to the business service.

    You can add additional workloads by repeating Step 4 or by copying an existing workload and then modifying it as necessary. To copy a workload:

    1. Select the workload to copy, then click Copy.

    2. Select the number of copies to create and provide a unique name for each copy.

    3. Click OK.

      The new workloads are added to the Workloads list. The copies are identical to the orginal workload with the exception that all network IP addresses are set to DHCP (even if the orignal workload includes a static IP address).

    4. Edit each new workload as necessary.

  6. Click Save to add the request to the Requested Services list without submitting it.

    or

    Click Submit to add the request and submit it for approval.