AppManager provides the following Knowledge Scripts for monitoring resources for Cisco Unified Communications servers such as the Cisco Universal Presence Server (CUPS), which are not call managers or voice mail systems, and the Cisco Unified Contact Center Express (UCCX) Server.
You can use this module in combination with either the AppManager for Cisco Unified Communications Manager (CiscoCM) module or the Appmanager for Cisco Unified Connection (CiscoUC) module. The AppManager for CiscoCM module provides monitoring for Cisco CUCM call managers. The AppManager for CiscoUC module provides monitoring for Cisco Unity Connection voice mail servers.
From the Knowledge Script view of Control Center, you can access more information about any Knowledge Script by selecting it and clicking Help. In the Operator Console, select any Knowledge Script in the Knowledge Script pane and press F1.
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Knowledge Script |
What It Does |
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Monitors the activity and resource usage of the Cisco Unified Communications server CTI Manager. |
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Monitors the number of calendar subscriptions that are currently active on a Cisco Unified Presence server. |
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Monitors the number of active instant message sessions between SIP and XMPP on a Cisco Unified Presence server. |
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Monitors the number of client emulation sessions between the Presence Engine and Jabber Session Manager for a Cisco Unified Presence server. |
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Monitors the number of active incoming subscriptions for a Cisco Unified Presence server. |
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Monitors the total number of failed logins for the Jabber Session Manager on a Cisco Unified Presence server. |
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Monitors the total messages in the last time slice for the Jabber Session Manager on a Cisco Unified Presence server. |
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Monitors the current number of online users being managed by the Jabber Session Manager on a Cisco Unified Presence server. |
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Monitors the total message packets through the Jabber Session Manager on a Cisco Unified Presence server. |
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Monitors the number of active outgoing SIP subscriptions for a Cisco Unified Presence server. |
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Monitors the total number of ad-hoc text conferencing rooms for a Cisco Unified Presence server. |
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Monitors the total number of persistent text conferencing rooms for a Cisco Unified Presence server. |
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Monitors activity for the Extension Mobility application. |
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Monitors a user-specified performance counter. |
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Monitors the operational status of active services on Unified Communications servers. |
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Monitors the number of hours the Unified Communications server has been operational since its last reboot. |
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Monitors CPU, memory, and disk usage for a Unified Communications server. |
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Monitors for critical errors with the database on a Cisco UCCX server. |
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Monitors for database replication failures on a Cisco UCCX server. |
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Monitors for live data feeds having stopped on a Cisco UCCX server. |
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Monitors for the reporting server being unable to run a report on a UCCX server. |
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Monitors for the Cisco Unified Intelligence Center service being unavailable on a Cisco UCCX server. |
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Monitors for internal errors within reporting server on a UCCX server, which might prevent it from functioning correctly. |
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Monitors the availability of and round-trip time to the ccmadmin and ccmuser Web pages. |
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Perform essential monitoring of your Cisco Unified Communications environment and Cisco Unified Presence server environment. |