Use the UCCX_CUIC_DB_Replication_Failed Knowledge Script to monitor for database replication failures on a Cisco Unified Contact Center Express (UCCX) Server.
This script raises an event if a counter or instance is not accessible, or if the value of the Intelligence Center system condition table counter for database replication failures exceeds a threshold you set. This script also generates data streams for current and delta counter values.
CiscoUCM_UCCXApp
By default, this script runs every five minutes.
Set the following parameters on the Values tab as needed:
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Parameter |
How to Set It |
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General Settings |
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Job Failure Notification |
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Event severity when job fails |
Set the event severity level, from 1 to 40, to indicate the importance of the failure of the UCCX_CUIC_DB_Replication_Failed job. The default is 5. |
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Counter Specifications |
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Name of the object to monitor |
Specify the name of the object you want to monitor. The default is Intelligence Center System Condition Table. |
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Name of the counter to monitor |
Specify the name of the system condition counter you want to monitor. The default is CUIC_DB_REPLICATION_FAILED. |
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Name of the instance(s) to monitor |
Specify the name or names of the system condition counter instances you want to monitor. Separate multiple instance names with commas. The default is blank, as an instance name is not required for this counter type. |
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Raise event if counter/instance not found? |
Select Yes to raise an event if the script cannot find the specified counter or instance. The default is Yes. |
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Event severity when counter/instance not found |
Set the event severity level, from 1 to 40, to indicate the importance of an event in which the script cannot find the specified counter or instance. The default is 25. |
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Monitor Current Value |
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Event Notification |
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Raise event if current value exceeds threshold? |
Select Yes to raise an event if the system condition counter exceeds the threshold you set. The default is unselected. |
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Threshold - Maximum current value |
Specify the maximum value of the system condition counter that must be exceeded before an event is raised. The system condition counters values are defined as 0=condition cleared or not set, 1=warning, 2=critical.The default is 0. |
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Event severity when current value exceeds threshold |
Set the event severity level, from 1 to 40, to indicate the importance of an event in which the value of the system condition counter exceeds the threshold. The default is 10. |
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Data Collection |
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Collect data for current value? |
Select Yes to collect data about the value of the system condition counter for charts and reports. The default is Yes. |
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Monitor Delta Value |
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Event Notification |
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Raise event if delta value exceeds threshold? |
Select Yes to raise an event if the delta value of the system condition counter exceeds the threshold you set. The default is unselected. |
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Threshold - Maximum delta value |
Specify the maximum delta value of the system condition counter that must be exceeded before an event is raised. The default is 0. |
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Event severity when delta value exceeds threshold |
Set the event severity level, from 1 to 40, to indicate the importance of an event in which the delta value of the system condition counter exceeds the threshold. The default is 10. |
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Data Collection |
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Collect data for delta value? |
Select Yes to collect data about the delta value for the system condition counter for charts and reports. The default is unselected. |