Advanced Authentication 5.5 Patch Update 1 includes new features, improves usability, and resolves several previous issues.
Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the Advanced Authentication forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources.
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Advanced Authentication 5.5 Patch Update 1 provides the following key features, enhancements, and fixes in this release:
This release introduces the following new features:
Administrators can now restrict users from self-enrollment and enable enrollment only through a Helpdesk officer. For more information, see Helpdesk User
in the Advanced Authentication - Administration guide.
Advanced Authentication introduces support for pooling of phone numbers in Twilio. This feature improves the SMS delivery to phone numbers, as Twilio selects the best phone number from the pool of numbers for sending every message.
Advanced Authentication introduces a functionality where the administrators can change the default logo and set a customized logo in the Windows Client. For more information, see Customizing a Logo
in the Advanced Authentication - Windows Client guide.
Also, administrators can set a logo with an image for the Administration and Self-Service portal. Alternatively, you can also set a text as a logo. For more information, see Logo
in the Advanced Authentication - Administration guide.
Advanced Authentication 5.5 Patch Update 1 includes the following enhancements:
Administrators can now enable the Verify SSL Certificate option to ensure that the LDAP connection to appliance is secured with a valid self-signed SSL certificate. This helps in preventing security attacks on the LDAP connection and ensures safe authentication. For more information, see Verify SSL Certificate
in the Advanced Authentication - Administration guide. Also, now it is possible to configure a certificate check between a Windows based workstation and Advanced Authentication Server. For more information, see Configuring for Verification of Server Certificates
in the Advanced Authentication - Windows Client guide.
Security is enhanced during deployment of a new server. Now administrators have to enter the password of local\admin account of the cluster while configuring a new server in the cluster, which enhances the security.
Administrators now have the option to disable paged search. This option is useful in scenarios where paged search option stops working. For example, after upgrading of NetIQ eDirectory to version 9.0. Also, this option is required for repositories with file-based backend such as openLDAP. For more information, see, Enable paged search
in the Advanced Authentication - Administration guide.
Now if a user uses a chain with only the LDAP Password method, it does not consume a license.
Advanced Authentication now offers administrators to configure a phone number from different repository attributes of the Voice Call, Voice OTP, and SMS methods. Previously, a single phone number was configured for all the methods. For more information, see, User cell phone attributes
in the Advanced Authentication - Administration guide.
Administrators can now restrict users from re-enrolling and deleting authenticators in the Self-Service portal. For more information, see Disable re-enrollment section in Authenticator management options
of the Advanced Authentication - Administration guide.
Administrators can now clear the logs on a server that they are currently working on from the Advanced Authentication Administrative portal. For more information, see Logging
in the Advanced Authentication - Administration guide.
The communication between Advanced Authentication servers and LDAP servers can be improved by disabling nested groups support. This enables Advanced Authentication to authenticate users only from a specified group, excluding its nested groups. For more information, see Enable Nested Groups Support
in the Advanced Authentication - Administration guide.
NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Issue: When the Helpdesk administrator assists a user in enrolling Voice or Voice OTP method, an infinite loop is created.
Workaround: Presently, there is no workaround for this.
Issue: When you upgrade Advanced Authentication, an error UnpicklingError invalid load key, 'W'. (Internal Server Error) occurs in the Advanced Authentication Administrative Portal due to expired cookies.
Workaround: Clear the browser's cookies and try again.
You can upgrade to Advanced Authentication 5.5 Patch Update 1 from Advanced Authentication 5.3 and newer versions. To upgrade from 5.2 and prior versions, contact NetIQ Technical Support.
For more information about upgrading from Advanced Authentication 5.3 and newer versions, see Upgrading Advanced Authentication
in the Advanced Authentication - Administration guide.
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