1.2 Installing PlateSpin Recon 3.7.4

1.2.1 Prerequisites

Before installing PlateSpin Recon, ensure that the following prerequisites are met:

  • Ensure that Microsoft .NET Framework 3.5 is installed on the system where you want to install the PlateSpin Recon server.

  • Ensure that you install the PlateSpin Recon by using an account with administrative privileges.

  • If you want to install the PlateSpin Recon server or client on Windows Server 2003, ensure that the system has the following:

    • The Application Server role is installed (Manage Your Server or Control Panel > Add or Remove Programs > Add/Remove Windows Components). When choosing components, ensure that ASP.NET is selected.

    • ASP.NET 1.x and ASP.NET 2.x are both set to Allowed (IIS Manager > [local computer] > Web Service Extensions).

  • If you want to install the PlateSpin Recon server or client on Windows Server 2008, ensure that the system has the Web Server (IIS) role installed.

    1. From the Start menu, click Administrative Tools > Server Manager.

    2. In the left navigation pane, click Roles.

    3. In Roles Summary, click Add Roles, then click Next.

    4. Select Web Server (IIS), then click Next.

    5. Click Next.

    6. On the Select Role Services page, add the following components:

      • Security > Windows Authentication

      • Management Tools > IIS 6 Management Compatibility (including all subcomponents)

    7. Click Next. Review the summary list.

    8. Click Install.

    For more information, see the following Knowledge Base articles:

  • Ensure that the following database requirements are met:

    • A local or remote instance of either Microsoft SQL Server 2000/2005 or PostgreSQL is available.

      If neither a local or remote Microsoft SQL Server nor a PostgreSQL Server is installed and you want to use a PostgreSQL database, you can install it during the PlateSpin Recon installation. You can install the database on the same server where the PlateSpin Recon is installed or on any other system in the network.

    • Database access requires public, datareader, or datawriter roles. A user performing installation must be a member of the sysadmin fixed server role.

    • If you choose to use Microsoft SQL Server database, you can use Windows authentication mode or sa user credentials to connect to the database if PlateSpin Recon Server is installed on Windows Server 2003. If you install PlateSpin Recon Server on Windows Server 2008, you must use sa user credentials to connect to the database.

1.2.2 Downloading and Starting the PlateSpin Recon 3.7.4 Installation Program

  1. Download PlateSpin Recon.exe from the Novell Downloads Web sitehttp://www.novell.com/download

  2. Double-click PlateSpin Recon.exe.

    The PlateSpin Recon InstallShield Wizard is displayed.

  3. Type a location to save the PlateSpin Recon files, or click the Browse button to browse for a location.

    By default, the PlateSpin Recon files are extracted to a temporary directory.

  4. Click Extract.

    The PlateSpin Recon files are extracted and saved to the specified location.

    The PlateSpin Recon Installation Launcher is displayed.

  5. (Conditional) If you do not have a local or a remote Microsoft SQL Server, or a PostgreSQL Server installed and you want to use a PostgreSQL database, continue with Section 1.2.3, Installing the Embedded PostgreSQL Database.

For information on how to configure PostgreSQL to allow remote connections, see the Knowledge Base article Q7920889.

1.2.3 Installing the Embedded PostgreSQL Database

If you do not have a local or a remote Microsoft SQL Server or a PostgreSQL Server installed, and if you want to use a PostgreSQL database, you can install it during the PlateSpin Recon 3.7.4 installation.

  1. In the PlateSpin Recon 3.7.4 Installation Launcher, click Install Embedded PostgreSQL 8.3.

    This starts the PostgreSQL Server unattended (silent) installation.

  2. After the installation has completed, continue with Section 1.2.4, Installing the PlateSpin Recon 3.7.4 Server.

1.2.4 Installing the PlateSpin Recon 3.7.4 Server

  1. In the PlateSpin Recon 3.7.4 Installation Launcher, click Install Server and follow the instructions in the PlateSpin Recon Server - InstallShield Wizard.

  2. On the Welcome page, click Next.

  3. (Conditional) If you are upgrading a previously installed instance of PlateSpin Recon, the Upgrade confirmation dialog box is displayed. Click Yes to continue.

  4. If the terms of the license agreement are acceptable, select the I accept the terms in the license agreement option in the PlateSpin Recon Server - InstallShield Wizard and click Next.

  5. Select a database engine to use with PlateSpin Recon:

    • Microsoft SQL Server: Select a local instance or connect to a remote server. When prompted, select a database server and provide an authentication Login ID and password.

      NOTE:For Windows Server 2003, the option to connect using Windows authentication credentials is available.

    • PostgreSQL: Select a local instance or connect to a remote server. When prompted, provide information to connect to a PostgreSQL database. If the embedded PostgreSQL database is installed, select Use local instance installed with PlateSpin Recon.

  6. Click Next.

  7. Do one of the following:

    • To install in the default destination directory, click Next.

    • To specify another location, click Change.

    NOTE: By default, the installation path of a 32-bit machine (for example, C:\Program Files (x86)\PlateSpin Recon 3.7.4 Server\) is displayed even if you choose to install Recon on a 64-bit machine. Even if you change the path to a 64-bit machine installation path (for example, C:\Program Files\PlateSpin Recon 3.7.4 Server\), Recon gets installed in the default 32-bit machine installation path.

  8. (Conditional) If you have PostgreSQL database installed, you are prompted to select a tablespace to associate with the database.

  9. Click OK.

  10. Click Install to begin the installation.

  11. When the installation is complete, click Finish.

    A message that the installation has completed successfully is displayed in the PlateSpin Recon Installation Launcher.

1.2.5 Installing the PlateSpin Recon 3.7.4 Client

  1. (Conditional) If the PlateSpin Recon Installation Launcher is not displayed, double-click the PlateSpin Recon.exe file that was downloaded from the Novell Downloads Web sitehttp://www.novell.com/download.

  2. Click Install Client in the PlateSpin Recon Installation Launcher.

    The PlateSpin Recon Client - InstallShield Wizard is displayed.

  3. On the Welcome page, click Next.

  4. (Conditional) If you are upgrading a previously installed instance of PlateSpin Recon, the Upgrade confirmation dialog box is displayed. Click Yes to continue.

  5. If the terms of the license agreement are acceptable, select the I accept the terms in the license agreement option in the PlateSpin Recon Client - InstallShield Wizard and click Next.

  6. Change the default destination directory if required.

    NOTE: By default, the installation path of a 32-bit machine (for example, C:\Program Files (x86)\PlateSpin Recon 3.7.4 Server\) is displayed even if you choose to install Recon on a 64-bit machine. Even if you change the path to a 64-bit machine installation path (for example, C:\Program Files\PlateSpin Recon 3.7.4 Server\), Recon gets installed in the default 32-bit machine installation path.

  7. Specify the IP address of the PlateSpin Recon Server and the port that is used by IIS on the server to connect to the PlateSpin Recon Server

  8. (Conditional) If you are installing the PlateSpin Recon Client on a remote server, replace localhost with the hostname or IP address of the PlateSpin Recon Server.

    To change the values from within the client later, click Tools > Options, then click the Client tab. Edit the Connection node values as desired.

  9. Click Next.

  10. Click Install.

    After the installation is complete, the InstallShield Wizard Completion page is displayed.

  11. (Optional) If you want the PlateSpin Recon Client to be automatically launched after the installation, ensure that the Launch PlateSpin Recon 3.7.4 Client option is selected. The option is selected by default.

  12. Click Finish.

    A message that the installation has completed successfully is displayed in the PlateSpin Recon Installation Launcher.

  13. Click Close to exit the Installation Launcher.

    If you select the Launch PlateSpin Recon 3.7.4 Client option in Step 12, the PlateSpin Recon Client is automatically launched. To manually launch the PlateSpin Recon Client, do any of the following:

    • On the desktop, double-click the PlateSpin Recon 3.7.4icon.

    • From the desktop Start menu, click Programs > PlateSpin > PlateSpin Recon 3.7.4 > PlateSpin Recon Client.

1.2.6 Installing the PlateSpin Recon 3.7.4 Client on a Stand-Alone Device

You can install PlateSpin Recon on a stand-alone device that can be in a domain different from the domain of the PlateSpin Recon Server.

  1. Ensure that the PlateSpin Recon Server to which you want to connect the PlateSpin Recon Client has PlateSpin Recon 3.7.4 installed.

  2. Download the PlateSpin Recon Client installer on the stand-alone device:

    1. Open a Web browser to the following address:

      http://IP_address_of_PlateSpin_Recon_3.7.4_server/platespin_374/recon_374/

    2. Click the PlateSpin Recon 3.7.4 Client Installer link to download the installer (setup.exe) to a temporary location.

  3. Double-click the setup.exe file that was downloaded in Step 2.b.

    The installer files are extracted to a temporary location, then the PlateSpin Recon Client - InstallShield Wizard is displayed.

  4. On the Welcome page, click Next.

  5. If the terms of the license agreement are acceptable, select the I accept the terms in the license agreement option in the PlateSpin Recon Client - InstallShield Wizard, then click Next.

    The Destination Folder page is displayed.

  6. Configure the following:

    1. (Optional) Change the default directory where you want to install the PlateSpin Recon Client.

      NOTE: By default, the installation path of a 32-bit machine (for example, C:\Program Files (x86)\PlateSpin Recon 3.7.4 Server\) is displayed even if you choose to install Recon on a 64-bit host machine. Change the path to a 64-bit machine installation path (for example, C:\Program Files\PlateSpin Recon 3.7.4 Server\).

    2. Specify the IP address of the PlateSpin Recon Server to which you want to connect. By default, localhost is displayed as the DNS name of the PlateSpin Recon Server.

    3. Specify the port that is used by IIS on the server to connect to the PlateSpin Recon Server. By default, it is 80.

    4. Click Next.

  7. Click Install.

    After the installation is complete, the InstallShield Wizard Completion page is displayed.

  8. (Optional) If you want the PlateSpin Recon Client to be automatically launched after the installation, ensure that the Launch PlateSpin Recon 3.7.4 Client option is selected. The option is selected by default.

  9. Click Finish.

If you selected the Launch PlateSpin Recon 3.7.4 Client option in Step 8, the PlateSpin Recon Client login window is automatically displayed. For more information on how to log in to the PlateSpin Recon Client or how to manually invoke the PlateSpin Recon Client login window, see Section 1.2.7, Logging In to the PlateSpin Recon 3.7.4 Client.

1.2.7 Logging In to the PlateSpin Recon 3.7.4 Client

You can connect the PlateSpin Recon 3.7.4 Client to the PlateSpin Recon 3.7.4 Server whose IP address or DNS name you specified during the PlateSpin Recon 3.7.4 Client installation. If you want to connect the client to a different PlateSpin Recon Server, see How can I connect the PlateSpin Recon Client to a different PlateSpin Recon Server after installing the PlateSpin Recon Client?.

You can connect the PlateSpin Recon Client to only one PlateSpin Recon Server at a time.

Perform the following tasks to log into the PlateSpin Recon 3.7.4 Client:

  1. (Conditional) If you did not select the Launch PlateSpin Recon 3.7.4 Client option during the installation or upgrade of the PlateSpin Recon Client, perform one of the following actions to manually invoke the PlateSpin Recon Client login window:

    • On the desktop, double-click the PlateSpin Recon 3.7.4icon.

    • From the Start menu, click Programs > PlateSpin > PlateSpin Recon 3.7.4 > PlateSpin Recon Client.

  2. Connect to the PlateSpin Recon 3.7.4 Server by logging in to the PlateSpin Recon 3.7.4 Client:

    • If the PlateSpin Recon Client is installed on the same device as the PlateSpin Recon Server:

      1. Select the Use Windows Session Credentials option.

        or

        Specify the credentials of the local built-in administrator.

      2. Click Login.

    • If the PlateSpin Recon Client is installed on a stand-alone device that belongs to the same domain as the PlateSpin Recon Server:

      1. Specify the login credentials of a user who belongs to the domain and who also has the domain admin group permission.

        You must specify the username in the following format: domain_name\username.

      2. Click Login.

    • If the PlateSpin Recon Client is installed on a stand-alone device that belongs to a domain different from the domain of the PlateSpin Recon Server:

      1. Specify the login credentials of a user who belongs to the domain to which the PlateSpin Recon Server is connected and who also has the domain admin group permission.

        You must specify the username in the following format: domain_name\username.

      2. Click Login.