6.6 Recovering the Forge Management VM to Factory Defaults

To recover the Forge Management VM to factory defaults:

  1. Pause all replication schedules and ensure that no replications are running:

    1. In your PlateSpin Forge Web Interface, select all workloads, click Pause Schedule, then click Execute.

    2. Ensure that the status Paused is displayed for all the workloads.

    3. Ensure that the Replication Status of each of the protected workloads is Idle. Wait for any replications that are underway to complete, or abort the running operations.

  2. (Optional) Export the workload contracts data if you want to use the same contracts after the VM recovery to factory defaults:

    1. Log in as an Administrator user to the Forge Management VM.

    2. Open a Command Prompt and navigate to D:\Program Files\PlateSpin Forge Server\PlateSpin Forge\bin\ImportExport.

    3. Enter

      ImportExportAll.bat /export /dir "C:\temp"
    4. Copy the exported XML file to a location where it can be available for import after the VM recovery.

  3. Shut down the Forge Management VM. See Shutting Down or Starting the Forge Management VM.

  4. Launch the Forge Appliance Configuration Console (Forge ACC): open a web browser and go to http://<Forge_IP_address>:10000.

  5. Log in using the forgeuser account, then click Recovery.

  6. Review the Recover Your Forge Management VM advisory, then confirm by clicking Yes, start the recovery process.

  7. Wait for the configuration process to complete and for the browser window to display the Recovery Successful message.

  8. Launch the Forge ACC and log in using the forgeuser account, click Configure Forge VM, specify the required parameters, then click Apply.

  9. Verify that the setting are correct, click Continue, and wait for the process to complete.

    NOTE:If you configured the Forge VM to use DHCP, do the following after the recovery:

    1. Determine the Forge VM’s new IP address. Use the vSphere Web Client to access the Forge VM and look up the IP address in the VM’s Windows interface.

    See Accessing the Console for the Forge Management VM.

    2. Use the new IP address to launch the PlateSpin Forge Web Interface and refresh the container (click Settings > Containers > then click ).

  10. If you exported contracts in Step 2, import them to the recovered VM:

    1. Log in as an Administrator user to the Forge Management VM.

    2. Copy the exported XML file to C:\temp.

    3. Open a Command Prompt and navigate to D:\Program Files\PlateSpin Forge Server\PlateSpin Forge\bin\ImportExport.

    4. Enter

      ImportExportAll.bat /import /dir "C:\temp"
    5. After the import is complete, connect to the Forge Web Interface to confirm that the data is intact.

  11. Resume the paused replications.

In case of failure, call Micro Focus Customer Care and be prepared to provide the log files. Log files required for troubleshooting the recovery process are:

  • /var/log/forge/forge-recovery.log

  • /var/log/forge/INSTALL_LOG.log

  • /var/log/weasel.log

  • /vmfs/volumes/ForgeSystem/PLATESPINFORGE_LOGS/forge.log

The contents of these log files should also be available by selecting the Logs tab in the Forge ACC interface.