2.7 Troubleshooting Tips

The following sections provide help for the following:

2.7.1 Empty Drawings

If the Layout view is empty with no elements or custom drawing, the following situations may be occurring:

A new drawing was created and saved without any graphics. For instructions to re‑create the default layout, see Section 2.5, Clearing a Drawing or Reverting to a Previous Drawing or Default Automatic Layout
The drawing channel is set to Element Graphic when none has been created. For more information, see Section 6.6, Associating Custom Graphics with Classes and Elements.

2.7.2 Identifying if a Shape is Associated to an Element

By default, nothing in the drawing indicates a shape is bound to an element. Sometimes it is useful to identify the drawing shapes that are bound to elements.

To toggle between displaying and hiding the bind symbol, which is a lightning bolt, click View > Show Bindings:

The lightning bolt symbol indicates the circle shape is bound to an element.

Elements for which a user does not have View permission do not display in the Layout view drawing. Thus, if an element is bound to an icon in the Layout view, the icon is not visible to users who do not have View permission for the element.

2.7.3 Drawing Scale Too Small in Dashboard

The Layout portlet is used to display layouts and custom drawings in the Operations Center Dashboard. Generally, settings in the portlet’s edit-side options are used to control the display of the drawing, however. some custom drawings can look out of proportion compared to automatic layouts when navigating the hierarchy.

To force the diagram to scale larger than its natural size in the Dashboard, right-click the background of the drawing (while in Edit Mode) and select Enable Dashboard Fit-to-Space Scaling.

For more information about the Layout portlet, see Configuring the Layout Portlet in the Operations Center Dashboard Guide.