B.1 Understanding Element Menus

Element menu options vary depending on the adapter type associated with the selected element. Access element menus from the Explorer pane and the Summary, Network, and Layout views. To access element menus, right-click an element.

B.1.1 Right-Click Element Menu Options

Figure B-1 shows the right-click element menu for an element in the Elements hierarchy in the Explorer pane:

Figure B-1 Element Right-Click Menu

B.1.2 Element Menu Options

Table B-1 summarizes the element menu options.

Table B-1 Element Menu Options

Option	Description
Properties	Opens the element property pages, which display detailed information about each element.
Alarms	Displays the Alarms view.
New	Opens a new Alarms dialog box for the selected element.
View	Changes the view to Summary, Portal, Network, Layout, or Alarms.
Add Comment	Enables creating annotations for the selected element. View comments in the element’s Comments property page.
Create Outage	Defines a manual outage for an element. For more information, see the Operations Center 5.6 Service Level Agreement Guide.
Edit Blackout Calendar	Defines a blackout calendar requirement which halts data capture at times when the element has planned or unplanned maintenance, or down time that does not affect any other elements in the hierarchy. Available for Elements and Services root elements only.
Show Impacted	Identifies higher-level objects that are affected by the condition of the selected object. For details on Show Impacted, see the Section 4.5, Viewing Root Cause and Impacted Elements.
Show Relationships	Opens the Relationship Browser, which provides advanced layout features that enhance visualization and navigation of element relationships. For information on the Relationship Browser, see the Operations Center 5.6 Service Modeling Guide.
Show Root Cause	Identifies objects that affect the condition change in a higher-level object. For details on Show Root Cause, see the Section 4.5, Viewing Root Cause and Impacted Elements.

B.1.3 Additional Menu Options in the Services Hierarchy

Additional menu options exist for elements in the Services hierarchy, as shown in Figure B-2:

Figure B-2 Right-Click Menu for Services Elements

B.1.4 Additional Menu Options for Service Elements

Table B-2 describes the additional menu options for Services elements.

Table B-2 Services Element Menu Options

Option	Description
Copy	Copies the element and its children. Use Paste to place a copy of the element elsewhere in the Explorer pane.
Cut	Cuts the element and its children. Use Paste to place a copy of the element elsewhere in the Explorer pane.
Paste	Pastes a copy of an element (and its children) as a child of the selected element. Pastes an element that was copied or cut from a different branch of the Services hierarchy. No link exists between a pasted element and the element from which it was copied or cut.
Add Element	Creates a new element under Locations or Service Models. For details on adding new elements, see the Operations Center 5.6 Service Modeling Guide.
Manage Properties	Creates and manages custom property pages for an element in the Services hierarchy. These property pages apply to one element only. For more information, see the Operations Center 5.6 Service Modeling Guide.
Remove	Its function is context sensitive. A confirmation dialog box lists the elements to remove, so you have the chance to review and if necessary, cancel the action. For most elements, Remove deletes the selected element and its children. For a source element that has linked elements created using the Link Here option, Remove deletes the source element and all its linked elements. For details on the Link option, see Section 3.1.3, Displaying Nonsource Element Indicators. For an element created using the Link Here option, Remove deletes only the linked element.
Remove All Occurrences	Available only for an element that is linked to another Services element. Deletes the current element, the original element and all other linked copies of the element.
Rename	Renames the selected element. Allows the selection of a new class.

B.1.5 Additional Administrative Menu Options for Elements with Specific Adapters

Table B-3 lists additional administrative menu options for elements using specific adapters.

Table B-3 Adapter Element Menu Options

Option	Description	Adapters
Acknowledge	Indicates that the selected alarms has been reviewed. Changes the Status column value to (Acknowledged). Used by technicians to indicate that they reviewed, but did not solve the problem, and perhaps escalated it to another level.	BMC PATROL Tivoli NetView
Administration	Allows monitoring the element‘s current status (Manage option), or stop monitoring an unimportant element to save bandwidth (Unmanage option). For details on managing and unmanaging elements, see Section 4.4, Managing and Unmanaging Elements.	Computer Associates Unicenter NSM
Console	Runs a script that executes a console connection, allowing direct communication with a managed element. Console capability is available for specific element types associated with a specific adapter. This means for a specific adapter, the Console option can be available for some elements, but not available for other elements. For information on console parameters for each adapter, see the Operations Center 5.6 Adapter and Integration Guide.	BMC PATROL BMC Patrol Enterprise Manager (PEM) Cisco Info Center Computer Associates Spectrum Computer Associates Unicenter NSM HP OpenView NNM IBM Micromuse Netcool Operations Center Event Manager Tivoli NetView Tivoli T/EC Tivoli T/EC+
Jobs	Opens the console for interacting with Jobs. A job is a Knowledge Script that has been configured and scheduled to run once, at regular intervals, or at specific times on a given set of managed computers. The Knowledge Script contains a set of functions defined to manage some aspect of a system or application. Jobs are organized as parents and children, with only one level of children for any parent.	NetIQ
Knowledge Module (KM)	PATROL agents receive information about the computers and applications in the environment from KMs. A KM contains information to identify objects and the actions to perform when monitored objects change status. The list of KMs displayed in the element menu varies, depending on whether existing KMs or custom KMs are used.	BMC PATROL
Manage or Unmanage	Allows monitoring the element‘s current status (Manage), or stop monitoring an unimportant element to save bandwidth (Unmanage). For details on managing and unmanaging elements, see Section 4.4, Managing and Unmanaging Elements.	HP OpenView Operations for UNIX Tivoli NetView (only running on AIX and Solaris)
Ping	Opens a dialog box and attempts to contact or “ping” the selected element to test its network connection. The dialog box displays the number of bytes received and how long the message took. Click Stop to stop pinging the element.	Computer Associates Unicenter NSM
Propagate	Enables or disables the Propagate flag setting for WorldView objects within the NSM 2‑D map. If you are using the Unicenter adapter, for more information see the Operations Center 5.6 Adapter and Integration Guide.	Computer Associates Unicenter NSM
Query Alert History	Enables users to query historical alarms in the PEM persistent store. Users can specify start and stop date/time boundaries for displaying historical alarms. Historical alarms are displayed for the length of time specified using the PEM adapter properties. For more information, see the Operations Center 5.6 Adapter and Integration Guide.	BMC Software PATROL Enterprise Manager (PEM)
Severity	Enables setting an alarm severity by selecting a submenu option (CRITICAL, MAJOR, MINOR, and so on).	Computer Associates Unicenter NSM
Trace Route	Displays the routing information through the network to the selected element. Displays the IP address for each hop, as well as the amount of time taken to connect to each segment.	Computer Associates Unicenter NSM