3.8 Technical Considerations for February 2012 Patch Release

The following technical considerations or new features apply to the February 2012 Patch Release for Operations Center version 5.0:

3.8.1 Installing and Upgrading the AppManager Operations Portal

If you are installing AppManager Operations Portal, note that installation instructions have changed from previous releases, see Installing and Configuring the AppManager Operations Portal in the NetIQ AppManager Operations 5.0 Portal Getting Started Guide.

If you have AppManager Operations Portal already installed, additional steps are required after patch installation to upgrade Control Center configurations and configure pre-existing adapters. For more information, see Upgrading the AppManager Operations Portal in the NetIQ AppManager Operations 5.0 Portal Getting Started Guide.

3.8.2 Remote AppManager Agent Events Not Synchronizing with the Operations Center Dashboard

After restarting the NetIQ AppManager adapter, any new events received from remote NetIQ AppManager 7.0.4 agents, do not display in the Operations Center Dashboard Alarms Portlet. To view updated alarms in the Dashboard, you must restart the Operations Center server.

3.8.3 Operations Center Server Connection Errors Found in Dashboard Portlets

A NOC Server is currently not accessible error message can display in some of the Dashboard portlets after release upgrade.

To resolve this issue, log out of the Dashboard and log in again, or increase the value of the mo.remoteserver.context.keepAliveTime property in the formula.custom.properties file. Note that this property affects all Operations Center users.

For more information about using the Formula.custom.properties file to customize configuration options, see Making Custom Changes in the Operations Center 5.0 Server Configuration Guide.

3.8.4 Icon Caching in Operations Center Dashboard

To resolve any icon caching issues that cause new icons to not show in the Operations Center Dashboard, clear the Web browser’s cache.