2.17 IBM Tivoli NetView

To integrate NetView and Operations Center:

  1. Install the NvORB software on each NetView server.

    For instructions, see Section 10.0, ORB Installation.

  2. Create a NetView adapter for each instance of NetView on the network.

    For instructions, see Section 5.1, Creating an Adapter.

  3. Modify the adapter properties.

    For instructions, see Section A.19, IBM Tivoli NetView.

The following topics cover various aspects of managing NetView alarms:

2.17.1 Acknowledging and Unacknowledging Alarms

The Operations Center console Alarms view provides a Boolean (True/False) alarm column named Acknowledgement Status for NetView alarms. Use this data for tracking purposes, such as to check if an operator is working on an alarm.

NetView alarms in Operations Center have Acknowledge and UnAcknowledge right-click menu options. These options are available for all NetView integrations (Solaris, AIX, and Windows).

If an alarm’s Acknowledgement Status column value is False (the default) the Acknowledge option is available by right-clicking the alarm. Selecting the Acknowledge menu option changes the Acknowledgement Status value to True.

When an alarm’s Acknowledgement Status value is True, the UnAcknowledge right-click option is available. Selecting UnAcknowledge changes the Acknowledgement Status value to False.

The acknowledgement status of alarms is not persistent across adapter cycles or shutdowns. Stopping and restarting the adapter does not retain the previous acknowledgement status of alarms. The acknowledgement status field is just for user tracking purposes. It does not perform any action on the NetView console.

Only users with Manage permission can access the Acknowledge and UnAcknowledge alarm options.

2.17.2 Managing and Unmanaging Elements

Manage or unmanage objects using the element menu options in the Operations Center console. The Manage and Unmanage element commands are supported for NetView on UNIX (the AIX and Solaris platforms). For details on using element menu options, see Managing and Unmanaging Elements in the Operations Center 5.0 User Guide.

2.17.3 Different Alarm Totals Displayed in Operations Center and OVW Console

The alarm totals displayed in the Operations Center Alarms view might differ from the alarm totals displayed in the NetView OVW console. For example, the Alarms view might display 386 alarms, while the OVW alarm browser displays 395 alarms. Also, the totals for each condition (Critical, Major, Minor, etc.) might differ between Operations Center and OVW.

The NetView event store (where alarms are persisted) is a finite size. When the OVW alarm browser runs for a long period of time, some alarms are rolled over (pushed out) from the event store, but still display in the OVW alarm browser.

When an adapter starts in Operations Center, it mines the NetView persistent event store for alarms. However, Operations Center cannot mine the alarms that were pushed out from the event store, even if they display in the OVW alarm browser.