2.28 Novell ZENworks

Novell ZENworks provides desktop configuration management, software distribution, remote management and intelligent image management.

The Operations Center’s Novell ZENworks adapter supports both Novell ZENworks Configuration Management and Novell ZENworks Linux Management.

2.28.1 Integrating Novell ZENworks

The Novell ZENworks adapter requires direct access to the Novell ZENworks database in order to run queries. If behind a firewall, verify that your database port is open before integrating to Novell ZENworks.

To integrate Novell ZENworks:

  1. If necessary, edit the Formula.custom.properties file and add the following properties to override default Sybase database properties used by the ZCM integration:

    • ZenIntegration.custom.sybase.driver: the java class name of the driver which needs to be in the classpath. The default is com.sybase.jdbc3.jdbc.SybDriver.

    • ZenIntegration.custom.sybase.url: the jdbc url. Use <host>, <port> and <database> to represent the configured settings which are replaced at runtime with the actual values. The default is

      jdbc:sybase:Tds:<host>:<port>/<database>

      For example, jdbc:sybase:Tds:zcmDbHost:zcmDbPort/ZcmDbName

    • ZenIntegration.custom.sybase.timequery: the sql query to retrieve the current time. The default is select getdate().

    For more information about creating or editing the Formula.custom.properties file, see Making Custom Changes in the Operations Center 5.0 Server Configuration Guide

  2. Create a Novell ZENworks adapter. For information on creating an adapter, see Section 5.1, Creating an Adapter.

    For more information about Novell ZENworks adapter properties, see Section A.35, Novell ZENworks.

  3. Continue to Section 2.28.2, Zone Connections.

2.28.2 Zone Connections

The following sections provide details about connecting to ZENworks zones:

Adding Zone Connections

To add a new zone connection:

  1. From the Explorer pane, expand Elements and click to expand the Novell ZENworks adapter instance.

  2. Right-click Administration and select Add Zone Connection. The Add Zone dialog opens.

  3. Select ZCM if the zone is for Novell ZENworks Configuration Management, or select ZLM if the zone is for Novell ZENworks Linux Management.

  4. Deselect Start zone automatically if you do not wish the zone to start automatically when the adapter starts.

  5. Select the time in minutes between each poll in the Polling Interval field.

  6. Specify the properties based on zone type selected.

    Field Name

    Applicable For...

    Description

    Management Zone Name

    ZLM

    The name of the ZLM zone. This is the zone name as specified in the ZLM instance. Contact your ZLM administrator to find or verify the zone name.

    Management Zone Host

    ZCM and ZLM

    The IP address or DNS name of the ZCM or ZLM Server.

    Management Zone Port

    ZCM

    The port to access the ZCM Server. 80 (or 443 for secure connection). Select Use SSL if the connection uses SSL.

    ZEN Administrator

    ZCM

    The ZCM Administrator. Default is Administrator.

    ZEN Administrator Password

    ZCM and ZLM

    The ZCM or ZLM Administrator password defined during installation. JDBC connection information can be found in the /etc/opt/novell/zenworks/hibernate.cfg.xml or /etc/opt/novell/zenworks/zlm.conf files which are found on ZENworks Primary Server but requires special permissions to access.

    ZEN Asset Management

    ZCM

    Select this option to display ZENworks Asset Management data in the adapter, such as Licensed Products.

    JDBC Driver

    ZLM

    Oracle or Postgres (default is Postgres).

    Database Name

    ZLM

    The name of the database.

    Database Host

    ZLM

    The IP Address or DNS name of the server hosting the database.

    Database Port

    ZLM

    The port for the database. Default is 5432 for Postgres. For Oracle, specify 1521.

    Database Username

    ZLM

    The account to access the database. Default is zenadmin.

    Database User Password

    ZLM

    The password for the database account. This password can be obtained from /etc/opt/novell/zenworks/serversecret (requires special permissions).

  7. Click Test & Apply to test the connection and create the zone connection. The zone connection starts automatically unless this option was disabled.

Configuring Zone Severity Mappings

Each zone uses a set of severity mapping values for alarms which can be modified.

To configure alarm mapping values for a zone:

  1. From the explorer pane, expand Elements and click to expand the Novell ZENworks adapter instance.

  2. Expand Administration under the ZENworks adapter.

  3. Right-click the desired zone and select Properties. The Properties dialog opens.

  4. Select Severity Mappings. The Severity Mappings panel displays.

  5. To specify severity values, do the following as required by the type of zone:

    • Select Message Log Alarm and specify the range of values for each severity type.

    • Select Missing Device Alarm and specify the severity type based on the number of days since last contact.

    • Select Critical Patch Alarm and specify the range of values for each severity type.

    • Select Recommended Patch Alarm and specify the range of values for each severity type.

    • Select Informational Patch Alarm and specify the range of values for each severity type.

  6. Click Apply.

Managing Zone Connections

To manage a zone connection:

  1. Expand Administration under the ZENworks adapter.

  2. To edit zone connection properties (requires Define permissions), do the following:

    1. Right-click the desired zone and select Properties. The Properties dialog opens.

    2. Select the Zone properties page.

    3. Change the desired configurations.

    4. Click Apply.

  3. To connect to a zone (requires Manage permissions), right-click the desired zone and select Connect to Zone. The adapter connects to the zone.

  4. To refresh data from a zone connection (requires Manage permissions), Right-click on desired zone and select Refresh Data from Zone. The zone data refreshes.

  5. To disconnect from a zone connection (requires Manage permissions), right-click the desired zone connection and select Disconnnect from Zone. The zone connection is disconnected.

  6. To delete a zone connection (requires Define permissions), right-click the desired zone connection and select Delete Zone Connection. The zone connection definition is deleted.