9.0 Uninstalling Identity Governance

There are times where you are required to uninstall Identity Governance. You would uninstall Identity Governance in a lab environment or during an upgrade procedure. For more information about upgrading, see Section 8.0, Upgrading Identity Governance.

Identity Governance does come with an uninstall utility that you use to uninstall the product, however, you must ensure that all of the files are removed from the server before reinstalling the same version of Identity Governance or a new version of Identity Governance.

To uninstall Identity Governance:

  1. Define the Java path to the jre bin directory as an environment variable.

  2. Stop Tomcat. For more information, see Stopping, Starting, and Restarting Tomcat.

  3. (Conditional) If you are running any version of Identity Governance prior to 3.0, you must uninstall Identity Reporting separately from Identity Governance.

    1. Access and run the uninstall utility for Identity Reporting.

    2. If you are running Linux, access the uninstall directory located here: /opt/netiq/idm/apps/IdentityReporting/Uninstall_IdentityReporting.

      To execute the script, enter:

      ./LaunchUninstall.sh

    3. If you are running Windows, access the Control Panel, then search for Identity Reporting and click Uninstall.

  4. Access and run the uninstall utility for Identity Governance.

    1. If you are running Linux, access the uninstall directory located here: /opt/netiq/idm/apps/idgov/Uninstall_IdentityGovernance.

      To execute the script, enter:

      ./LaunchUninstall.sh

      or

    2. If you are running Windows, access the Control Panel, then search for Identity Governance and click Uninstall.

  5. When the uninstall completes, delete the following files and folders:

    • Linux: The default installation path is /opt/netiq/idm/apps.

      • /opt/netiq/idm/apps/IdentityReporting

      • /opt/netiq/idm/apps/idgov

      • /opt/netiq/idm/apps/tomcat/webapps/api

      • /opt/netiq/idm/apps/tomcat/webapps/cx

      • /opt/netiq/idm/apps/tomcat/webapps/daas

      • /opt/netiq/idm/apps/tomcat/webapps/doc

      • /opt/netiq/idm/apps/tomcat/webapps/dtp

      • /opt/netiq/idm/apps/tomcat/webapps/IDMRPT

      • /opt/netiq/idm/apps/tomcat/webapps/IDMRPT-CORE

      • /opt/netiq/idm/apps/tomcat/webapps/ROOT

      • /opt/netiq/idm/apps/tomcat/webapps/rptdoc

      • /opt/netiq/idm/apps/tomcat/webapps/workflow-api

      • /opt/netiq/idm/apps/tomcat/work/Catalina/localhost

      • /opt/netiq/idm/apps/tomcat/temp

    • Windows: The default installation path is C:\netiq\idm\apps.

      • C:\netiq\idm\apps\IdentityReporting

      • C:\netiq\idm\apps\idgov

      • C:\netiq\idm\apps\tomcat\webapps\api

      • C:\netiq\idm\apps\tomcat\webapps\cx

      • C:\netiq\idm\apps\tomcat\webapps\daas

      • C:\netiq\idm\apps\tomcat\webapps\doc

      • C:\netiq\idm\apps\tomcat\webapps\dtp

      • C:\netiq\idm\apps\tomcat\webapps\IDMRPT

      • C:\netiq\idm\apps\tomcat\webapps\IDMRPT-CORE

      • C:\netiq\idm\apps\tomcat\webapps\ROOT

      • C:\netiq\idm\apps\tomcat\webapps\rptdoc

      • C:\netiq\idm\apps\tomcat\webapps\workflow-api

      • C:\netiq\idm\apps\tomcat\work\Catalina\localhost

      • C:\netiq\idm\apps\tomcat\temp\

  6. Restart Tomcat, if needed. For more information, see Stopping, Starting, and Restarting Tomcat.