11.1 Changing a Provisioned Business Service

This section applies to changing a business service that was created through the provisioning process. For information about changing a business service that was created by importing existing virtual machines, see Section 11.2, Changing an Imported Business Service.

You can change a business service’s expiration date and add, modify, or remove workloads. When modifying a workload, you can change the service level, increase or decrease any unlocked vCPU, RAM, and NIC resources, add disks (you cannot remove disks), change the network settings, and change the console password.

After you make changes, you must submit a change request to approve and deploy the changed business service.

If the change request includes a modification to an existing workload, the existing workload continues to be available until the build process starts. At that point, the existing workload becomes unavailable as it is reconfigured with the requested changes. When the build process is complete (including any post-build configuration tasks), the changed workload becomes available again.

  1. If you plan to modify a workload, you need to make sure it is either running or stopped. Modifications cannot be made to suspended workloads.

    1. In the Cloud Manager console, click Business Services, then click Deployed.

    2. Select the business service, then click View.

    3. Select the workload you plan to modify, then click to start it or to stop it.

    4. Click Close.

  2. Select the business service to modify, then click Change.

  3. Modify the details for the business service:

    Service Name: Specify a name for the business service. The name should be unique among business service names. If desired, you can use the original name.

    Expiration Date: Specify the date you want the business service to no longer be available.

    Business Purpose: Provide details that explain the purpose or justification for the business service. This information is reviewed by a Novell Cloud Manager administrator and your group sponsor prior to approving or denying your request.

  4. Add workloads:

    1. Click Add to display the Select Workload Template dialog box.

      The dialog box displays a list of workload templates. A template provides the base settings and costs for the workload.

    2. Select the workload template from which to create the workload, then click OK to display the Configure Workload dialog box.

    3. On the Resources tab, specify a name for the workload, specify a name for the virtual machine, select a service level, and customize the resources allocated to the workload.

      The workload name is used as the workload’s display name in the Cloud Manager console.

      The virtual machine name is displayed only to Cloud Manager administrators; Cloud Manager users do not see it. The virtual machine name is used as the VM resource ID (resource.ID fact) and VM name (resource.display fact) in PlateSpin Orchestrate and the VM name in your hypervisor. If you have a specific naming scheme for your VMs in your hypervisor, you should customize the name according to your scheme. You can also customize the virtual machine name after the request is submitted as part of the administrator approval task or pre-build configuration task. If you leave the Virtual Machine Name filed empty, Cloud Manager automatically generates the virtual machine name using the workload template name and a unique ID.

      If the resources are locked, you cannot customize them. For additional information about the Resources settings, click the button.

    4. Click the Networks tab, select a network interface card, then assign the network and configure the network address and name servers.

      For additional information about the Networks settings, click the button.

    5. Click the Windows Settings tab (if displayed), then provide an administrator account password, computer name, Windows product key, and registration name.

      For additional information about the Windows settings, click the button.

    6. Click the Console Access tab, then set the password for VNC access to the workload.

      For additional information about the Console Access settings, click the button.

    7. Click OK to save the workload and add it to the Workloads list.

    8. Repeat Step 4.a through Step 4.g to add another workload.

  5. Modify workloads:

    1. Select the workload to modify, then click Edit.

    2. Modify the workload settings as desired.

      You can change the service level, increase or decrease the vCPU, RAM, and NIC resources, add additional disks (you cannot remove disks), change the network settings, and change the console password.

      For information about the workload settings, click the button.

    3. Click OK to save the workload changes.

  6. Remove workloads:

    1. Select the workload to remove.

      You can Shift-click and Ctrl-click to select multiple workloads.

    2. Click Remove.

  7. Click Save to save the request without submitting it.

    or

    Click Submit to submit the request.

    In the Business Services list, the status of the deployed business service is changed from Deployed to Change Pending. In addition, the business service change request is added to the Requested Services list so that you can track the deployment process.

  8. If you saved the change, when you are ready to submit it, click Business Services, click Requests, select the change request, then click Submit.