NetIQ Client Login Extension 4.2 Administration Guide

NetIQ Client Login Extension 4.2 Administration Guide

Understanding the Client Login Extension

System Requirements

Supported Client Login Programs

Supported Windows Client Versions

Supported Windows Server Versions

Supported Browsers

Supported Identity Manager Versions

Supported .NET Framework Versions

Supported NetIQ SecureLogin Versions

Supported NetIQ Self Service Password Reset Versions

Preliminary Tasks

Configuring NetIQ Self Service Password Reset (SSPR)

Configuring Client Login Extension Configuration Utility

Enrolling Challenge Responses in SSPR

Localizing Client Login Extension Files for Other Languages

Installing the Client Login Extension

Using Emergency Access

Configuring Emergency Access

Using the Emergency Access Feature

Installing the Client Login Extension MSI File

Installing the Extension

Using the Client Login Extension Installer Command Line Options

Using the Forgotten Password Feature

Configuring SSPR for Forgotten Password

Accessing the Forgotten Password

Troubleshooting the Forgotten Password feature

Changing Password Through SSPR

Upgrading the Client Login Extension

Troubleshooting

Using Forgotten Password

Generating Log Files

Connecting to the Internet on Windows 7 (32-bit) Through a Proxy Server

Logging into the Computer if Restricted Browser is Minimized

Accessing the Windows Input Method Editor on Non-English Computers